For many of our readers, Manchester is home. For others it is the place they work. All of them will be in a state of shock following this week’s horrific and cowardly attack on such a vulnerable target
Ryanair chief marketing officer Kenny Jacobs responds to criticism of low cost carriers and Airbnb from the head of Amsterdam Marketing
The Italian carrier struggled for a decade, writes Ian Taylor, despite aid from the Gulf
Robots, holograms and flash sales so good customers camp for days to snap up – these are all examples of how high street agents are trying to entice people in store.
Make sure you’re prepared with health, safety and security advice, says Nikki White, head of destination sustainability at Atba
Don’t miss out on a great opportunity to boost commission, says Andrew Brown, director of sales & marketing at Post Office Travel Money
Everyone knows that first impressions can make or break a relationship or a deal – and it appears they are also absolutely crucial when it comes to holiday bookings.
Learn how to communicated with older people to target them effectively, says Debbie Marshall managing director of Silver Travel Advisor
Paul Charles, chief executive of The PC Agency and former Communications Director for Sir Richard Branson at Virgin Atlantic
Despite doing better than most sectors, the travel industry still has too few women in senior management positions, says business psychologist Dr Amanda Potter, chief executive of Zircon Management
After the travel trade’s best-laid plans for an election-free year were scuppered it’s vital the sector influences party policy, says Lucy Huxley
In the smartphone age, travel brands must ensure frontline staff are aware that they are always ‘on a global stage’, says Steve Dunne, managing director of Digital Drums
Over the past decade, the inexorable rise of Amazon had analysts lining up to predict the imminent and inevitable demise of the independent bookseller.
TV show ‘Amazing Hotels’ puts focus on mindblowing moments, says Andy Freeth, MD of Travel 2 and Gold Medal
What is behind the ban on laptops, tablets and other devices in air passengers’ cabin baggage? Ian Taylor considers the implications
Experimenting with data could transform travel agencies, says Pascal Clement, Amadeus head of travel intelligence