A customer review sparked an investigation into hatcheries. Vicki Brown of Responsible Travel reports on the findings
Safe water and sanitation are a basic human right, says Fiona Jeffery OBE, founder and chair Just a Drop, member UN World Ethics Committee for Tourism
Bold action will benefit staff, communities, customers and investors, says Peter Fankhauser, Thomas Cook Group chief executive
The many benefits of becoming an apprentice in travel were highlighted this week by the National Union of Students (NUS).
Atol changes risk being impractical for trade and complex for consumers, says Ken McLeod, SPAA president and Advantage director for industry affairs
Exposure of inappropriate poor behaviour must ensure better safeguards for the future, says Fiona Jeffery OBE, founder and chair Just a Drop, member UN World Ethics Committee for Tourism
Like London buses, you wait ages for one Atol consultation to come along and then two arrive at once!
Advertising levys are a small price to pay to preserve consumer trust, says Chris Powell, chairman of Asbof and Basbof
Mark Twain’s words of wisdom help guide me in my business, says Sharon Fleming,director of Thompson Travel
Some research was unveiled this week that should be music to travel agents’ ears.
Bob Morrell, managing director of Reality Training suggests how to stop the perpetuation of poor practices
Teletext Holidays chairman Steve Endacott weighs up the pros and cons of Thomas Cook’s move to create a new chargeable extra in the traditional package holiday
Overseas operators will have to comply with UK laws in July, says Noel Josephides, chairman of Atba and Sunvil
Thomas Cook’s plan to charge raises a host of questions, says Gemma Antrobus, chairman Aito Specialist Travel Agents
Most of us would agree that family holidays produce some of our most treasured memories
Phil Nuttall, managing director of award winning travel agency The Travel Village Group, asks whether expecting travel agents to be experts on everything is asking too much of them