UK White Paper resolves little ahead of October deadline, says Ian Taylor
customer director Tim Williamson calls for fewer flights and a focus on tourism which benefits local communities
Travel firms must avoid jargon to succeed in the new world of search, says Steve Dunne, chief executive of Digital Drums
If there’s a sure-fire way to annoy customers, it’s having to tell them that their holiday is going to cost more than the price they’ve agreed – and already paid.
Nurture and support your staff, no matter what their gender, says Sharon Munro, chief executive of Barrhead Travel
Yet more consolidation occurred in the cruise sector this week with Royal Caribbean Cruises, the world’s second-largest cruise company, swooping for luxury cruise line Silversea.
This week, Ed Sheeran and K-Pop superstar Psy feature in our top five stories
Simon Altham, managing director, Wyndham Vacation Rentals reveals how perceptions of domestic breaks have undergone a transformation since the economic crash of 2008
Or can Amsterdam rival continue to breathe easily?
Nikki White, Abta’s director of destinations and sustainability, shares advice on how companies can make the most of growing public awareness on plastic issues
Operators need to follow agents in extending the working day, says Miles Morgan managing director of Miles Morgan Travel
It’s more of a money-making exercise than they’d like us to think, says Gemma Antrobus, chairman of Aito Specialist Travel Agents
Following Visit Rwanda’s partnership with Arsenal football club, Praveen Moman, owner of Volcanoes Safaris, says he has high hopes for the ‘Switzerland of Africa’
Last week, I had the privilege of interviewing one of the world’s greatest living explorers on stage at the annual Clia Conference.
Telling customers about safety issues will boost their trust in you, says Nikki White, Abta’s director of destinations and sustainability
I’m sure I’m not the only one who has been bombarded with emails asking if I want to ‘opt in’ or ‘opt out’ to continue to receive newsletters, promotions and who knows what else.