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ABTA's Advanced Health and Safety Seminar - London

Feb 6th 2019 - Feb 6th 2019

This practical one-day event provides detailed guidance on how to identify and manage safety defects within your product portfolio and how best to work with your suppliers to ensure safety standards are met. Our expert speakers will delve further into health and safety management issues including legal requirements, auditing, defects monitoring, incident reporting, post-incident management and working with Bedbanks and ground agents.
ABTA Ltd, 30 Park Street, London, SE1 9EQ

ABTA's Two-day Legionella Training Course - London

Feb 12th 2019 - Feb 13th 2019

This two-day training course offers practical advice on the prevention of Legionnaires' disease in tourist establishments. Get guidance and support on how to get started with prevention and control of Legionnaires’ disease in accommodation sites. Tailored for health and safety professionals within the travel industry, this theoretical-practical seminar provides the essentials for identifying risk factors that can favour Legionella persistence and proliferation in the different water systems of hotels, gives guidance on how to minimise the risk of infections and explores best-practice for dealing with incidents.
Sandman Signature London Gatwick Hotel, Tinsley Lane South, Crawley, RH10 8XH

Cruise Show London

Feb 16th 2019 - Feb 17th 2019

We are the cruise industries communication hub for all travel enthusiasts. We educate, engage and excite seasoned cruisers, non-cruisers and everyone in-between about why a holiday at sea is for you. By bringing together the market leaders and innovators of the cruise industry under one roof, our visitors can speak directly to experts for inspiration, advice and offers, helping them to gain a real insight of the excursions, destinations, entertainment and accommodation they can experience on their holiday at sea. Visitors can expect to experience delicacies from around the world, expert advice from tourist boards and cruise lines as well as entertainment throughout the day making our visitors feel like they have already set sail on their next destination.
Olympia London, Hammersmith Road, Greater London, W14 8UX, United Kingdom

Travel Technology Europe

Feb 20th 2019 - Feb 21st 2019

Travel Technology Europe (TTE) is the leading event for travel industry professionals looking for technology solutions. It’s the place that commercial management, IT and marketers in travel companies meet to get new ideas to help them harness their business potential. Join us and discover how the latest innovations, products and suppliers can help you refresh your thinking and generate new business.
Olympia London

Everything You Need To Know About Travel Influencers

Feb 25th 2019 - Feb 25th 2019

The Tourism Society www.tourismsociety.org is organising an event for travel agents, operators, PRs, bloggers and vloggers, where panellists will debate how the trade and influencers can best work with each other in the ever-evolving digital communications landscape.
10-11 Carlton House Terrace, London, SW1Y 5AH

ABTA's Travel Finance Conference - London

Feb 26th 2019 - Feb 27th 2019

ABTA’s annual Travel Finance Conference is back for a third year in a new two day format. Make sure you don’t miss the industry’s biggest finance event tailored specifically for travel companies. Hear from a range of ABTA Partners with vast experience and expertise in travel finance.
KPMG, 15 Canada Square, Canary Wharf, London, E14 5GL

ABTA's Claims Handling in Travel - London

Feb 27th 2019 - Feb 27th 2019

This one-day seminar will deliver practical guidance to help travel industry professionals gain a wider understanding of how to manage the claims you receive. The event will cover three types of litigation: breach of contract, accident on holiday and illness on holiday claims. You will have the opportunity to take part in three different practical exercises, as well as hearing advice on your legal obligations from expert speakers.
ABTA Ltd, 30 Park Street, London, SE1 9EQ

ABTA's Cyber and Data Breach Management in Travel - London

Mar 5th 2019 - Mar 5th 2019

Attend ABTA's new seminar to ensure your business is prepared and able to report quickly and efficiently should you suspect you have suffered a breach. You should have robust breach detection, investigation and internal reporting procedures in place in order to respond.
Grant Thornton, 30 Finsbury Square, London, EC2A 1AG

ABTA's Social Media in Travel - Bristol

Mar 5th 2019 - Mar 5th 2019

ABTA's practical introductory one-day social media seminar has been designed specifically for tour operators and travel agents. The event will deliver comprehensive guidance on the opportunities and challenges of social media for travel. Get practical advice on advertising, selling, creating content and measuring the ROI on a variety of channels including Facebook, Twitter, LinkedIn and Instagram. Hear expert speakers discuss topics such as how to track social media metrics to improve performance, building brand loyalty and the art of selling on social. There will be a focus on future digital marketing trends and the impact these could have on travel.
Central Bristol

The future for the UK’s outbound tourism industry - Brexit, consumer priorities and sector growth

Mar 14th 2019 - Mar 14th 2019

This seminar is bringing together stakeholders from across the sector with policymakers to assess the key growth areas for outbound tourism - and provide an industry insight on how the sector can adapt to emerging economic, social, political, environmental and technological trends. Following a time of uncertainty for the tourism industry it will be an opportunity to discuss how the industry can remain competitive, priorities for consumer protection and the future of Europe as a major travel destination. With the expected publication of the Government’s Aviation Strategy attendees will examine its proposals aimed at improving passenger experience, fostering competition and increasing international travel capacity. Delegates will assess what is needed to support the increasing growth of the industry in terms of removing barriers to competition, and increasing the capacity and connectivity of airports, while also ensuring the sustainability of the sector.
Central London

ABTA's Animal Welfare in Tourism - London

Mar 19th 2019 - Mar 19th 2019

ABTA's annual seminar provides practical guidance on how to improve animal welfare standards across your organisation. Learn how you can improve your services and products to ensure that you meet your customer’s expectations and protect your business’ reputation.
ABTA Ltd, 30 Park Street, London, SE1 9EQ

ABTA's Complaints Handling Workshop – Manchester

Mar 21st 2019 - Mar 21st 2019

ABTA’s Complaints Handling Workshop is ideal for those who handle or receive complaints on a regular basis and want a wider awareness and understanding of the complaint handling process. This core skills workshop will give you the crucial skills to help you deal with complaints effectively, including written and verbal complaint handling techniques. Hear best practice for responding to complaints across a variety of channels. Gain insight into ABTA’s Code of Conduct and the Alternative Dispute Resolution (ADR) service available to you. Benefit from group work, practical exercises, workshops and presentations. Take away your complaints handling workbook and share key learnings with colleagues.
Central Manchester

ABTA's Luxury Travel Conference - London

Mar 21st 2019 - Mar 21st 2019

ABTA’s Luxury Travel Conference allows you to keep up to date with the changes in this fast moving sector so that you can improve your product offering and marketing and selling techniques. The conference will give you the tools you need to communicate with the luxury traveller, from online and in-store interactions through to purchase. Learn how to develop your luxury brand, market and sell to luxury consumers and master the art of social media and the use of social influencers. Plus get to grips with how to meet the growing demand for luxury journeys and sustainable travel experiences.
Central London

International Media Marketplace (IMM) UK

Mar 25th 2019 - Mar 25th 2019

IMM is established as the leading event for travel and tourism brands to meet the media. Exhibitors each enjoy a dedicated branded exhibition stand where they can meet top travel journalists, editors and broadcasters to discuss their news, events and developments. As a single-day networking and relationship-building opportunity for journalists and travel & tourism brands, IMM is unrivalled. IMM 2018 played host to over 7000 pre-scheduled meetings between 167 companies and 300 journalists. Over 100 new journalists are welcomed to IMM each year. Over 50% of IMM exhibitors return each year. We look forward to welcoming you to the QEII Centre, London, on 25 March 2019!
QEII Centre, London

ABTA's Business Travel Law Seminar - London

Mar 27th 2019 - Mar 27th 2019

ABTA’s second annual Business Travel Law seminar will provide a comprehensive update on compliance and regulatory issues for the business travel sector. Attend this seminar for a timely update on Brexit, the new Package Travel Regulations and GDPR. Attend this annual seminar for an essential update from ABTA, legal experts on key legal changes impacting business travel and hear from other TMCs as to how they have adapted to the changes in the regulatory landscape.
Central London

ABTA's International Conference: Improving Health and Safety in Tourism Accommodation

Mar 27th 2019 - Mar 27th 2019

ABTA’s second annual International Health and Safety Conference brings together tour operators, hotels and accommodation providers plus transport and excursion suppliers to discuss how to improve health and safety standards in the tourism and accommodation sector. Get guidance on how to meet your obligations as a provider and tackle new threats. Network with ABTA Members, hoteliers and accommodation providers from across the world.
Coin Street Conference Centre, 108 Stamford St, Central London, SE1 9NH

ABTA's Complete Guide to VAT and TOMS in Travel - London

Apr 3rd 2019 - Apr 3rd 2019

This seminar will give you a comprehensive understanding of TOMS VAT and how it is calculated. It will look to the future with a focus on how Brexit may affect TOMS, the new Making Tax Digital legislation and The Work of the Office of Tax Simplification.
ABTA Ltd, 30 Park Street, London, SE1 9EQ

ABTA's Crisis Management in Travel Conference - London

Apr 24th 2019 - Apr 24th 2019

ABTA’s inaugural Crisis Management in Travel Conference brings together UK based and international tour operators, airlines, hotels, destinations, travel agencies to look at how they can prepare for a crisis situation. Attend to receive an update on the current threat landscape, high profile recent crises and the implications for the travel industry.
Central London

ABTA's Data Management and Protection in Travel - London

Apr 30th 2019 - Apr 30th 2019

Data management in any business is an ongoing process. One year on from the May GDPR deadline, this one-day practical event will allow you to assess your level of compliance and understanding of data protection processes. Get the latest update on future changes including the new ePrivacy Regulation.
Central London

ABTA's Social Media in Travel - London

Apr 30th 2019 - Apr 30th 2019

ABTA's practical introductory one-day social media seminar has been designed specifically for tour operators and travel agents. The event will deliver comprehensive guidance on the opportunities and challenges of social media for travel. Get practical advice on advertising, selling, creating content and measuring the ROI on a variety of channels including Facebook, Twitter, LinkedIn and Instagram.
ABTA Ltd, 30 Park Street, London, SE1 9EQ

Priorities for the UK Aviation Strategy - infrastructure, innovation and global connectivity

Apr 30th 2019 - Apr 30th 2019

This conference focuses on priorities for the UK aviation sector. It will bring together stakeholders with policymakers as the Government is due to be finalising its aviation strategy white paper, following the publication of the Aviation 2050 consultation and green paper. Delegates will assess the infrastructure challenges for growing the sector - in light of the Government’s Airports National Policy Statement, which outlines the preference for a third runway at Heathrow. Sessions will also examine the priorities for improving airport accessibility following the latest CAA annual airport accessibility report, which outlined improvements made by UK airports over the previous twelve month period, as well as concerns that airlines have not put guidelines for funding assistance services at airports in place.
Central London

ABTA's Travel Marketing Conference - London

May 1st 2019 - May 1st 2019

Designed for advanced level travel marketing professionals, ABTA’s Travel Marketing Conference brings together key names in the travel industry and reputable marketing experts. Learn how to reach your customers at the right time, via the right channels, and with the right messages to ensure your customers book with you and not a competitor. A broad range of speakers will discuss and debate different trends and strategies around how to tell their brand ‘stories’ and which channels they use and why.
Google, 1-13 St Giles High St, London, WC2H 8AG

ABTA's Mergers and Acquisitions in the Travel Industry - London

May 7th 2019 - May 7th 2019

After the successful launch of ABTA’s Mergers and Acquisitions in the Travel Industry seminar in 2018, the event returns in May 2019. The seminar will explore merger and acquisition (M&A) activity within the travel industry. Attend this event to get a better understanding of the current M&A climate and the key issues that we expect to drive M&A activity this year. Hear practical advice on how to go through a sale and question legal, financial and industry experts.
Central London

ABTA's Delivering Customer Service Excellence - London

May 15th 2019 - May 15th 2019

Is your customer service consistently high across all channels: phone, email, face-to-face, social media and online? Would you like to deliver better customer service? This popular one-day event explores how you can drive business growth and improve brand loyalty by delivering excellent customer service. Whether your customer is travelling for business or pleasure, the service they receive both prior to and post-departure will determine whether they return to use your services again. For new customers, improved customer service may also be the deciding factor on how likely they are to complete the booking with you, directly impacting your sales.
ABTA Ltd, 30 Park Street, London, SE1 9EQ

EyeforTravel's Digital Strategy Summit

May 21st 2019 - May 22nd 2019

This Summit is the largest senior-level meeting for Strategy, Innovation, eCommerce And Marketing in travel. It is unique in that it invites 450+ CXOs/VPs from the biggest brands to come together and discuss the industry's latest trends and opportunities. Joint speakers including Uber, Best Western, Meetings.com and Virgin Atlantic as they share case studies and provide practical, results-driven presentations that will revolutionize your business plan and enhance revenue. With unrivalled networking opportunities and a third of attendees being VP-level and above, this is the event of the year for anyone looking to connect with the industry's top decision-makers.
Hilton London Tower Bridge, 5 More London Place Tooley Street, Greater London, SE1 2BY, United Kingdom

ABTA's Travel Law Seminar

May 22nd 2019 - May 23rd 2019

ABTA's two-day 21st annual Travel Law Seminar provides the essential legal update for the travel industry. A specially selected speaker line-up of travel and legal professionals will guide you through the changing landscape of travel regulation. You will hear presentations on topics such as what Brexit will actually look like, how well the ATOL and Package Travel Regulations are working for travel companies and the customer and airline insolvency and your obligations. The conference will also cover important legal issues such as managing complaints, working with PRMs, data management and VAT-TOMS.
K&L Gates, 1 New Change, London, EC4M 9AF

ABTA's Solo Travel Conference - London

Jun 5th 2019 - Jun 5th 2019

Learn how to attract the growing number of solo travellers at ABTA’s Solo Travel Conference. Hear new ways to reach the solo traveller and ensure you are delivering an excellent solo travel experience.
Central London

ITT Conference 2019

Jun 10th 2019 - Jun 12th 2019

Annual travel industry conference.
Split, Croatia

ABTA's Travel Matters - London

Jun 26th 2019 - Jun 26th 2019

Travel Matters is the travel and tourism industry’s forum for debating the political and policy issues that matter most to our sector. The event brings together an invited audience of CEOs and executive directors, political figures, government stakeholders and national and travel trade media representatives.
One Great George Street, 1 Great George St, Westminster, London

Showcase Antigua & Barbuda

Jul 19th 2019 - Jun 20th 2019

Antigua & Barbuda Tourism Authority will be presenting the sixth annual “Showcase Antigua Barbuda ” on Thursday 20th June 2018 at the Royalton Antigua Resort & Spa. This event provides one full day of pre-scheduled appointment sessions and activities where Wholesalers and Tour Operators from around the world can meet and conduct business with regional Suppliers in the tourism industry Contact: joel.henry@visitaandb.com
Antigua

Showcase Antigua & Barbuda

Jul 19th 2019 - Jun 20th 2019

Antigua & Barbuda Tourism Authority will be presenting the sixth annual “Showcase Antigua Barbuda ” on Thursday 20th June 2018 at the Royalton Antigua Resort & Spa. This event provides one full day of pre-scheduled appointment sessions and activities where Wholesalers and Tour Operators from around the world can meet and conduct business with regional Suppliers in the tourism industry Contact: joel.henry@visitaandb.com
Antigua

DISPAX World 2019

Sep 18th 2019 - Sep 19th 2019

The 3rd International Conference on Unruly Airline Passenger Behaviour. Disruptive passenger incidents are a daily occurrence on board commercial flights around the world. Seemingly trivial issues can quickly escalate into explosive situations that endanger the safety of passengers and crew. The much anticipated 3rd edition of DISPAX World returns to London to explore the broad range of causes of such behaviour, the responses available and the legal implications for carriers and states. Looked at from diverse perspectives, including those of aircrew, passengers, regulatory authorities, industry associations, and law enforcement, DISPAX World 2019 will provide a comprehensive and authoritative programme over two days in one of the busiest airline hubs in the world: London.
London, United Kingdom
https://unrulypax.com/ +44 (0)20 8255 9447