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Travel Finance Conference - London

Feb 21st 2017 - Jan 21st 2017

Our new one-day Travel Finance Conference offers an unparalleled opportunity to delve into the pertinent issues that travel industry finance directors are facing today, with a key focus on practical guidance and implementation. This event will bring together experts, who will share their in-depth knowledge on important travel issues such as mergers and acquisitions, private equity, business continuity and hedging derivatives as well as providing a general accounting update.
Hill Dickinson, The Broadgate Tower, 20 Primrose Street, London, EC2A 2EW

IMTM 2017 - International Mediterranean Tourism Market

Feb 7th 2017 - Feb 8th 2017

EXHIBIT IMTM is the largest annual professional tourism fair of its kind in the Eastern Mediterranean and like other international tourism fairs, it serves to promote incoming tourism, domestic tourism and outgoing tourism, as well as to strengthen cooperation among tourism bodies in Israel and elsewhere in the world. IMTM gives tourism professionals an opportunity to meet with colleagues, buyers and suppliers. Eco-tourism, wellness or cultural tourism, beach holidays or city breaks, groups or FIT's, package deals or tailor-made trips…All these options can be seen on-site, and discussed during the conferences, events and presentations that are held in conjunction with the exhibition.
TLV Convention Center, Rokach Blvd 101, Tel Aviv-Yafo, Israel

ITT Odyssey Supper

Feb 8th 2017 - Feb 8th 2017

Odyssey Suppers are small, informal events that take place throughout the year allowing Members and non-members alike to network in an informal setting whilst enjoying a sumptious supper.
The Groucho Club

Adria Hotel Forum

Feb 8th 2017 - Feb 9th 2017

The Adria Hotel Forum is a leading Southeast European hotel investment conference held every year in Zagreb, Croatia and visited by regional and international hotel industry experts. The Adria Hotel Forum‘s goal is to emphasize communication and exchange of viewpoints as well as the presentation of worldwide examples that have ensured tourism development within their respective regions. The forum is envisioned as a group of selected industry participants who can bring important and necessary structural changes with their actions. Register for AHF 2017 today at www.adria-forum.eu
Hotel Sheraton, Zagreb, Croatia

Handling Illness Claims Seminar - London

Feb 9th 2017 - Feb 9th 2017

Handling illness claims is a key issue for the travel industry. It has risen rapidly up the agenda for ABTA Members and the wider travel industry over recent months as the sector has seen a marked increase in the number of complaints and claims being sent by customers or their solicitors. Our one-day Handling Illness Claims Seminar will deliver practical guidance to help travel industry professionals gain a wider understanding of how to manage customer illness in destination, as well as how to plan, prepare for and respond to the increase in claims.
Central London

UNWTO World Conference

Feb 15th 2017 - Feb 17th 2017

1st UNWTO World Conference on Smart Destinations
Murcia, Spain

Music Tourism Convention

Feb 16th 2017 - Feb 17th 2017

Visit Britain, Marketing Liverpool & Sound Diplomacy are proud to present MUSIC TOURISM CONVENTION. The world’s most extensive conference bringing together the music and tourism sectors to explore how music impacts, benefits and improves tourism offers, from festivals to heritage, music trails to food and music partnerships. The conference will happen on February 16th and 17th 2017. On February 16th, there will be a launch reception and the chance to explore Liverpool’s music tourism offer. On February 17th, the conference will see TEDx style presentations and engaging, diverse panels.
Liverpool

The London CRUISE Show

Feb 18th 2017 - Feb 19th 2017

Discover a whole world of voyages at the 9th annual London CRUISE Show... As Europe’s leading cruise event, The London CRUISE Show at Olympia will host the largest collection of major cruise lines and specialist operators all under one roof for one weekend! Packed with information and inspiration visitors can enjoy exclusive money-saving show offers and upgrades, be inspired by the informative free talks, gain essential expert advice that you won’t find in the brochure, discover different ship styles and incredible destinations and hear directly from the cruise lines about what’s new for 2017. So, if you’re completely new to cruising and intrigued to discover what it’s all about, or you’re a seasoned cruiser wanting inspiration for your next adventure, then make sure you head to The London CRUISE Show at Olympia on 18-19 February. For more show information, talk timetables and a full exhibitors list please visit www.cruisingshow.com.
Olympia, London

Travel Finance Conference - London

Feb 21st 2017 - Jan 21st 2017

Our new one-day Travel Finance Conference offers an unparalleled opportunity to delve into the pertinent issues that travel industry finance directors are facing today, with a key focus on practical guidance and implementation. This event will bring together experts, who will share their in-depth knowledge on important travel issues such as mergers and acquisitions, private equity, business continuity and hedging derivatives as well as providing a general accounting update.
Hill Dickinson, The Broadgate Tower, 20 Primrose Street, London, EC2A 2EW

Travel Technology Europe

Feb 22nd 2017 - Feb 23rd 2017

Travel Technology Europe hosted at Olympia London, welcomes its 14th year with two days of peer to peer networking, social events and 1-2-1 appointments between attendees, industry experts and suppliers from across Europe to create new business relationships, share knowledge and best practice.
Olympia, London

Data Protection in Travel Seminar - London

Feb 28th 2017 - Feb 28th 2017

Are you aware that the rules governing Data Protection are changing? Is your organisation prepared for the General Data Protection Regulation (GDPR)? Every travel business handles personal data including customer details and staff and supplier information. Our one-day Data Protection in Travel Seminar delivers practical guidance to help travel industry professionals get GDPR-ready for 25 May 2018.
Riverbank House, 2 Swan Lane, London

Introduction to Crisis Management Seminar

Mar 1st 2017 - Mar 1st 2017

Have you planned for the unexpected? Have you tried and tested your emergency procedure? Recent events such as terrorist attacks and natural disasters mean crisis management is high on the travel industry’s agenda. But it’s important to have a plan in place to cover any crisis situation. Handling a crisis badly can damage your reputation, whereas a well-handled crisis can have a positive impact on your business. This one-day introductory training event is designed for businesses of all sizes in the travel industry and helps to ensure you and your business are prepared for an exceptional operations or crisis situation.
Central London

SPAA 87th Annual Dinner

Mar 2nd 2017 - Mar 2nd 2017

Annual travel industry dinner event. The dinner's distinctively Scottish flavour will feature the traditional pipes and drums.
Crowne Plaza Hotel, Glasgow

The Travel Marketing Awards

Mar 14th 2017 - Mar 15th 2017

The Travel Marketing Awards is the only travel industry event of its kind, recognising and rewarding marketing excellence in the travel industry. Now in its ninth year, the Awards, which aim to raise marketing standards across the travel industry, has evolved into one of the most credible events in the travel industry calendar, with agencies and travel companies alike eager to impress our esteemed panel of judges. The event is organised by the Chartered Institute of Marketing’s Travel Group (CIM Travel Group).
Grosvenor House – A JW Marriott Hotel

Aspire Forum London

Mar 14th 2017 - Mar 14th 2017

Exclusive forum events for luxury suppliers to meet travel agents to discuss product developments, customer needs and sector trends. A key opportunity to network with industry colleagues and to meet new contacts
Taj St. James' Court, London

Qatar Tourism Authority UK Roadshows

Mar 14th 2017 - Mar 16th 2017

Travel agents event. Learn about the destination as well as meeting key partners and be in with a chance of winning some amazing holiday prizes.
London 14 March - Edinburgh 15 March - Manchester 16 March
http://www.visitqatar.qa uk-marketing@visitqatar.qa

Customer Health and Safety Management - an introduction - Manchester

Mar 22nd 2017 - Mar 22nd 2017

Are you clear about how your business manages the health and safety risks of the holidays you sell? This one-day training event will help to inform you of the health and safety risks you need to prepare for. It will give you the latest advice on managing health and safety as well as helping your organisation to put a policy in place. It will also assist in identifying and reducing the risks associated with holidays and activities or might simply be a chance to review your approach.
The Midland Hotel, 16 Peter St, Manchester M60 2DS

The British Tourism & Travel Show

Mar 22nd 2017 - Mar 23rd 2017

The largest domestic tourism showcase for the UK and Ireland's travel trade.
NEC Birmingham

ABTA - Social Media in Travel Seminar - London

Mar 22nd 2017 - Mar 22nd 2017

Social media is now an integral part of many customers’ holiday experiences. From researching the trip, to engagement throughout then post-trip reviews and feedback upon return. ABTA’s practical one-day Seminar has been designed specifically for tour operators and travel agents. The day will deliver comprehensive guidance on the opportunities and challenges of social media for travel.
ABTA Ltd, 30 Park Street, London, SE1 9EQ

Aspire Forum Manchester

Mar 24th 2017 - Mar 24th 2017

Exclusive forum events for luxury suppliers to meet travel agents to discuss product developments, customer needs and sector trends. A key opportunity to network with industry colleagues and to meet new contacts
The Principal, Manchester

Connections Luxury: India

Mar 26th 2017 - Mar 29th 2017

Connections is the global networking and event organiser exclusively serving senior leaders and experts in luxury, wellness and meetings. We bring handpicked leaders from the luxury travel industry together to do business and to discuss the trends and challenges facing the marketplace.
Taj Falaknuma Palace, Hyderabad, India

Managing Customer Complaints - Manchester

Mar 29th 2017 - Mar 29th 2017

This practical seminar is tailored for the travel industry and delivers practical advice and information to help you to improve your customer complaints management strategy. ABTA speakers and external experts will look at the whole complaints handling process including; ABTA’s Code of Conduct; how to identify business risks and manage people and processes; the effective use of social media; using the evidence from your complaints; and the arbitration process.
Central Manchester

ITT Odyssey Supper

Mar 30th 2017 - Mar 30th 2017

Odyssey Suppers are small, informal events that take place in the House of Commons and are hosted by Lord Snape of Wednesbury.
House of Commons

Customer Insight in the Travel Industry Conference

Apr 24th 2017 - Apr 24th 2017

Customer insight enables you to build up a better understanding of your customers and their behaviours, and you can use this information to personalise and target your sales and marketing strategy. ABTA's Customer Insight in the Travel Industry conference explores how to gain insight into your customer at every touchpoint and how to use this intelligence to segment target markets, personalise experiences and influence customer decision making. This practical one-day conference is tailored for those working in travel, including large and small firms. Leading travel marketing and data analytics experts will demonstrate how to capture, measure and store valuable insight. Use this insight to understand your customer, predict their behaviour, personalise services, understand and engage lucrative markets and secure long-term loyalty. Consumer behaviour in the travel industry is rapidly changing and numerous advances in technology are putting customers in control. In a competitive travel market, it is vital that you understand your customers and use this insight to continually improve your customer’s experience.
Central London

ABTA - Complaints Handling Workshop - Birmingham

Apr 26th 2017 - Apr 26th 2017

ABTA’s Complaints Handling Workshop is ideal for those who handle or receive complaints on a regular basis and want a greater awareness and understanding of the complaint handling process. This workshop will help you to manage your complaints more effectively, including tackling tricky issues such as dealing with complaints via social media, a method that customers are using more regularly. It will look how the updates to ABTA’s Code of Conduct will affect you as well as giving practical guidance on complaint handling techniques. This event is aimed at advisors, executives, team leaders and others in customer relations-orientated roles who frequently liaise with customers from ABTA Members and the wider travel community.
Central Birmingham

Accessible Travel Seminar - London

Apr 27th 2017 - Apr 27th 2017

ABTA’s Accessible Travel Seminar explores how to improve the inclusivity of the facilities, services and products you offer to customers with access needs. This one-day seminar gives you practical advice on how to meet this major market demand. Get expert guidance from people with access needs, disabled holidays and facilities specialists and forward thinking mainstream travel agencies about how to integrate inclusivity in to your service provision.
Central London

British Travel & Hospitality Hall of Fame

May 8th 2017 - May 8th 2017

The British Travel & Hospitality Hall of Fame honours outstanding business achievement in the travel, hospitality, leisure and tourism sectors.
The Dorchester Hotel, London

The Advantage Conference 2017

May 12th 2017 - May 15th 2017

The Advantage conference will consider how the powerful combination of smart technology and human service can enhance the world of travel. The conference programme will provide a great mix of inspirational keynote presentations with smaller and more interactive breakout sessions, as well as masterclasses tailored to the skills and knowledge of the delegates.
Club Med Opio, Provence

ABTA - Complaints Handling Workshop - Edinburgh

May 16th 2017 - May 16th 2017

ABTA’s Complaints Handling Workshop is ideal for those who handle or receive complaints on a regular basis and want a greater awareness and understanding of the complaint handling process. This workshop will help you to manage your complaints more effectively, including tackling tricky issues such as dealing with complaints via social media, a method that customers are using more regularly. It will look how the updates to ABTA’s Code of Conduct will affect you as well as giving practical guidance on complaint handling techniques.
Central Edinburgh

ABTA - Crisis Management Communications - Manchester

May 17th 2017 - May 17th 2017

If a crisis happened tomorrow, are you prepared? Do you have an effective strategy in place to manage the media and keep key stakeholders up to date? This one-day event delivers practical guidance to help delegates plan and update their crisis communications strategy. The past few years have shown that a crisis can happen at any point. Whether it’s a fatality, a sickness outbreak, an act of terrorism or a natural disaster, travel organisations of any size can be affected by a crisis and an immediate response is required. This interactive and skills-based seminar provides you with insights and techniques, and all content is tailored for the travel industry.
Central Manchester

Connections Luxury: Dublin

May 21st 2017 - May 24th 2017

Connections is the global networking and event organiser exclusively serving senior leaders and experts in luxury, wellness and meetings. We bring handpicked leaders from the luxury travel industry together to do business and to discuss the trends and challenges facing the marketplace.
Powerscourt Hotel

The Travel Law Seminar

May 23rd 2017 - May 24th 2017

The industry’s essential Travel Law Seminar. The ABTA Travel Law Seminar is a key event in the travel industry calendar. It offers expert, up-to-date sessions on legal, regulatory and policy matters in the sector delivered by specialist travel lawyers, senior civil servants, ABTA’s internal legal team and travel industry professionals to help you prepare your business for the challenges that you will face this year and in the years to come.
NatWest, The Auditorium, 280 Bishopsgate, London EC2M 4RB

ITT Odyssey Supper

May 25th 2017 - May 25th 2017

Odyssey Suppers are small, informal events that take place in the House of Commons and are hosted by Lord Snape of Wednesbury.
House of Commons

Protecting Travelling Employees Seminar

May 25th 2017 - May 25th 2017

ABTA’s Protecting Travelling Employees Seminar explores how to keep the growing number of business travellers safe whilst on the move. With company spend on business travel steadily increasing, it’s crucial to ensure the safety of employees. This practical seminar is tailored for Travel Management Companies (TMCs), large travel industry employers and those responsible for corporate travel management in their organisations. Leading travel risk management experts will demonstrate how to better understand the risks associated with business travel and how to mitigate them. This seminar will cover the whole life-cycle of the corporate risk management strategy.
Central London

IPW 2017 Conference

Jun 3rd 2017 - Jun 7th 2017

U.S. Travel Association’s IPW is the travel industry’s premier international marketplace and the largest generator of travel to the U.S.
Walter E. Washington Convention Center in Washington, D.C

Aspire Forum, Bristol

Jun 6th 2017 - Jun 6th 2017

Exclusive forum events for luxury suppliers to meet travel agents to discuss product developments, customer needs and sector trends. A key opportunity to network with industry colleagues and to meet new contacts
The Bristol

ITT Conference 2017

Jun 12th 2017 - Jun 14th 2017

Annual travel industry conference. The conference sessions will feature speakers of the highest quality from inside and outside the travel industry.
Hilton Sorrento Palace, Sorrento, Italy

Travel Weekly Summer Sizzler - Leeds

Jun 12th 2017 - Jun 12th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolucion de Cuba

City Fair 2017

Jun 12th 2017 - Jun 12th 2017

City Fair gives European destination suppliers the opportunity to meet selected travel buyers in a productive business environment.
Old Billingsgate, London
http://cityfair.travel +44(0)20 7290 1204

Travel Weekly Summer Sizzler - Liverpool

Jun 13th 2017 - Jun 13th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolution

ABTA - Advanced Crisis Management Seminar

Jun 14th 2017 - Jun 14th 2017

This is ABTA’s advanced level seminar on crisis management, designed to help you deliver in-depth crisis management plans. Recent events mean crisis management is high on the travel industry’s agenda. It’s important to have a comprehensive plan in place to cover any crisis situation. Handling a crisis badly can damage your reputation, whereas a well-handled crisis can have a positive impact on your business. This one-day training event is designed to help you and your business get the most from your crisis management plan. Meet industry colleagues and ABTA experts who will help you to take your crisis plan to the next level.
Central London

Travel Weekly Summer Sizzler - Newcastle

Jun 14th 2017 - Jun 14th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Yates

ITE Hong Kong 2017

Jun 15th 2017 - Jun 18th 2017

The 31st International Travel Expo Hong Kong and The 12th MICE Travel Expo
Hong Kong Convention & Exhibition Centre (Hall 1A-1E) , Hong Kong

Connections Meetings: Quito

Jun 18th 2017 - Jun 21st 2017

Connections is the global networking and event organiser exclusively serving senior leaders and experts in luxury, wellness and meetings. We bring handpicked leaders from the luxury travel industry together to do business and to discuss the trends and challenges facing the marketplace.
Quito, Ecuador

ABTA Travel Matters

Jun 28th 2017 - Jun 28th 2017

ABTA’s eighth annual Travel Matters conference is set to take place on 28 June 2017 at RSA House, London. Travel Matters is the leading current affairs event for the travel and tourism industry. The invitation-only guest list brings together an unrivalled guest list of senior industry figures, political stakeholders, media representatives and more. This key event provides thought-leading commentary on current affairs and an update on the key trends and issues affecting travel. The conference has an impressive speaker line-up including Politicians and Ministers, top industry figures and is professionally moderated by a prominent media figure.
RSA House, 8 John Adam Street, London, WC2N 6EZ

ABTA - Managing Customer Complaints

Jun 29th 2017 - Jun 29th 2017

This seminar is tailored for the travel industry and delivers practical advice and information to help you to improve your customer complaints management strategy. ABTA speakers and external experts will look at the whole complaints handling process including; ABTA’s Code of Conduct; how to identify business risks and manage people and processes; the effective use of social media; using the evidence from your complaints; and the arbitration process. The day include sessions and best practice guidance from ABTA, industry case studies, panel discussions and group discussion sessions to enable practical learning.
Central London

CLIA Cruise 360

Sep 9th 2017 - Sep 11th 2017

The inaugural European event will be held in Copenhagen. The three-day event will combine multiple ship visits with organised local excursions in Copenhagen. The event will also feature keynote conference sessions, two evening events and brand new for this event, the ‘Cruise Sales Masterclass’ learning programmes.
Copenhagen, Denmark

ITT Odyssey Supper

Sep 14th 2017 - Sep 14th 2017

Odyssey Suppers are small, informal events that take place in the House of Commons and are hosted by Lord Snape of Wednesbury.
House of Commons

Travel Weekly
Travel Weekly Northern Ball

Sep 14th 2017 - Sep 15th 2017

The biggest regional event in the industry calendar. As ever, the night will be packed with fantastic entertainment as agents have the chance to meet and network with suppliers at a spectacular occasion.
The Point - Emirates Old Trafford - Lancashire County Cricket Club

Travel Weekly September Socials - Bristol

Sep 26th 2017 - Sep 26th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolution

Travel Weekly September Social - London Clapham

Sep 27th 2017 - Sep 27th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolution

Travel Weekly September Socials - Norwich

Sep 28th 2017 - Sep 28th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolucion de Cuba

The ABTA Travel Convention 2017

Oct 9th 2017 - Oct 11th 2017

The Travel Convention is ABTA’s flagship event, bringing together an impressive list of industry leaders, suppliers and journalists from across ABTA’s membership and the wider industry.
Porta Delgada, The Azores

World Travel Market

Nov 6th 2017 - Nov 8th 2017

Global event for the travel industry to meet industry professionals and conduct business deals.
ExCel London

The Phocuswright Conference

Nov 7th 2017 - Nov 9th 2017

A combination of compelling content, top­ tier attendees and an electrified atmosphere. It's where ideas are born, partners are found, strategies are honed, and deals are done.
Hollywood, Florida, USA

Connections Meetings: Tuscany

Nov 19th 2017 - Nov 22nd 2017

Connections is the global networking and event organiser exclusively serving senior leaders and experts in luxury, wellness and meetings. We bring handpicked leaders from the luxury travel industry together to do business and to discuss the trends and challenges facing the marketplace.
Toscana Resort Castelfalfi

Travel Weekly Christmas Crackers - Southampton

Dec 4th 2017 - Dec 4th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolution

ILTM Cannes

Dec 4th 2017 - Dec 7th 2017

ILTM provides the perfect opportunity to meet the most spectacular luxury experiences. The ultimate global meeting in the annual luxury travel calendar.
Palais des Festivals de Cannes, Cannes, France

Travel Weekly Christmas Crackers - Birmingham

Dec 5th 2017 - Dec 5th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolution

Travel Weekly Christmas Crackers - Manchester

Dec 6th 2017 - Dec 6th 2017

Exclusively for frontline agents, the roadshows provide an opportunity to network with each supplier, gaining product knowledge and answering key questions for the prize draw - fantastic prizes to be won!
Revolution, Oxford Street