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Coronavirus: Aviva reduces travel insurance cover

A major UK insurer has reportedly cut back on the cover available in new travel policies due to the coronavirus outbreak.

Aviva will no longer cover for disruption on new policies.

A spokesperson told the BBC: “We have decided to adjust our cover to reflect the current risks posed by coronavirus.”


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Aviva customers who bought travel insurance before Monday still have the full level of cover.

But if the Foreign Office advises against travelling to further countries, a new Aviva policyholder would now not be able put in a claim under the travel disruption clause.

Instead the customer would have to wait to see if airlines cancelled flights, then put in a claim under a different clause called “abandonment”.

That would cover costs which could not be recovered from the airline.

Aviva said in a statement: “Insurance is designed to provide cover for unforeseen and unexpected events and is priced on this basis.

“The outbreak of the coronavirus means there is an increased likelihood of disruption to people’s travel plans.”

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