Escorted touring sister brands Travelsphere and Just You have created a specialist team to handle the rising number of bookings from travel agents.
The dedicated team was created from staff already working in the contact centre.
They received extra training so they can handle calls from trade partners.
Alastair Campbell, managing director, said: “With unprecedented travel trade growth for Travelsphere and Just You, it makes sense for us to have a team dedicated to supporting our trade partners.
“We value our trade partners and will support them every step of the way.”
The team’s creation follows expansion of other trade-related roles over the past year.
The number of key account managers – on the road meeting agents – has grown from three to six, while two trade marketers have also been recruited.
“We will continue to invest as we grow our trade business,” Campbell said.
Meanwhile, G Touring, the operator of Travelsphere and Just You, has recruited Liesa Bissett to the newly created role of product and operations director.
She starts at G Touring’s Market Harborough headquarters on March 25.
Pictured, from left, are members of the Travelsphere/Just You contact centre and sales team: Joshua Gotting, Craig Dickins (sales centre manager), Gill Lester, Yvette Polok (service centre manager) and Rowan Prince (sales team leader).
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