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Monarch failure: CAA apologies for ‘inappropriate’ tweet

The CAA has been forced to apologise for an “inappropriate” tweet it published yesterday urging people to upload images of its repatriation flights.

The regulator, which is operating a £60 million rescue airline for the 110,000 Monarch customers stranded abroad following Monday’s collapse, later deleted the tweet.

UK CAA (@UK_CAA)
Spotted one of our rescue flights? Let us know by tweeting us a picture. #Monarch

However, the tweet had already prompted a deluge of criticism on the micro-blogging site from users accusing the CAA of a lack of respect.

One user @flybymike wrote: “As now an ex employee I’m disgusted by this tweet, you’re a regulator and shouldn’t be glamorising [sic] a traumatic time for us.”

@KatMansfield replied: “Very inappropriate tweet. What I have spotted since #Monarch collapse is a huge amount of upset! In my own home! #delete and #respect.”

Another, @LVS787, said: “Being one of the 2,100 people who worked for Monarch, I find this highly disrespectful and totally inappropriate.”

The CAA responded with an apology on Twitter saying its focus remains on the flying programme.

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