Hurricane Irma: BA Caribbean and US flights return to normal

Hurricane Irma: BA Caribbean and US flights return to normal

British Airways flights to the Caribbean and US have returned to normal after more than a week of disruption caused by Hurricane Irma.

A Boeing 777 took off for Turks and Caicos today for the first time since the island was struck by the deadly storm.

The airline has resumed all flights to the Caribbean and Florida after they were disrupted by the worst hurricane to hit the region for decades.

Travel was re-arranged over the last ten days for more than 10,000 passengers whose flights to the region had to be cancelled.

BA also offered flexibility to more than 40,000 other travellers so they could choose either to delay trips to the region or come home earlier.

The carrier laid on five relief flights as well as chartering four flights from Caribbean airline, Liat, to connect passengers in St Kitts and Turks and Caicos with transatlantic flights.

More than 300 staff were involved in planning the additional flights, helping people change their travel plans and offer updates and support to those in the region affected by the worst hurricane in a decade.

BA has been working with a number of charities to help the relief effort, including a charity that specialises in search and rescue called Team Rubicon.

The airline flew relief experts and equipment from Team Rubicon to Antigua on Tuesday and continues to discuss how it can help communities affected by Hurricane Irma with aid agencies including Unicef and the Red Cross.

BA chief operating officer Klaus Goersch said: “We are now running our full flight schedules to and from the US and Caribbean for the first time in ten days.

“This was the most complex and challenging set of hurricanes, with Harvey, Irma and Jose in quick succession, we have faced for a very long time.

“Our teams worked around the clock to re-organise flight schedules and relief flights, liaise with the nine airports affected, position aircraft and crew around the region, provide thousands of meals for flights at very short notice and resolve the travel plans of at least 10,000 customers.

“It was a real international effort and we would like to thank all of our customers for their patience and understanding in very testing circumstances as the weather wreaked havoc across an enormous region.”

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