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Travel Counsellors earns ‘best places to work’ recognition for third time

Homeworking agency Travel Counsellors has been named as one of the ‘Best Places To Work’ in the UK for 2024 by The Sunday Times, in collaboration with WorkL.

This annual accolade highlights the nation’s top employers, “spotlighting those with exceptional levels of employee engagement and wellbeing”.

It also recognises those workplaces excelling in promoting an environment that supports inclusivity for women, LGBTQIA+ communities, ethnic minorities and employees with disabilities – as well as enabling colleagues of all ages to make a key contribution to the company.

Travel Counsellors said this is the third time it has been included in the list, “a testament to the company’s unwavering commitment to creating a special company culture and supportive work environment”.

The award submission included a written entry and survey of more than 300 technology and support team colleagues based at Travel Counsellors’ headquarters in Manchester.


More: EasyJet holidays reveals second annual ‘best places to work’ accolade

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The company exceeded an 80% satisfaction rate across all areas of the six-step framework and an average happiness score of 82%.

Further results revealed that 87% of colleagues at Travel Counsellors said they feel proud to work for the organisation and feel treated with respect, 85% enjoy job satisfaction, with more than 80% agreeing that their employer cared for their wellbeing and that they are happy and feel safe in their work environment.

Steve Byrne, chief executive at Travel Counsellors, said: “This achievement highlights the importance of our culture and the collective dedication and passion of our colleague community, who consistently go above and beyond to support our business, our individual travel counsellors, their customers, and each other.

“Our business model is underpinned by a special company culture that places people and their wellbeing at the heart.”

Chris Longcroft, EVP publisher at The Times and The Sunday Times, said: “All organisations are only as good as the people they employ and retain.

“The Sunday Times Best Places to Work awards recognise companies that are innovating to create an engaged and fulfilling working environment for all and in so doing they are creating the best possible platform for business success.

“To be named on The Sunday Times Best Places to Work list is a true recognition of excellence and I congratulate those organisations who made the grade this year.”

Meanwhile, Loveholidays was ranked as one of the best ‘big’ companies to work for, after featuring in the medium-sized category in 2023.

Its inclusion on the list was determined solely by an employee survey, with a focus on engagement, wellbeing and overall job satisfaction.

The OTA has grown its headcount by 32% since May last year to fuel its growth, having firmly cemented its position as the UK’s third largest Atol holder in the latest round of renewals.

Tui and easyJet holidays were also named in the list,  published at the weekend.

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