Latam Airlines Group is to gradually increase flight capacity in June and July with the promise of lower fares and more flexible fare options.
The Latin America airline group said capacity will increase from 5% to 9% of pre-crisis levels, with the target of reaching 18% of flight capacity in July.
In June Latam Airlines Brazil will operate four international routes from São Paulo to Frankfurt, London, Madrid and Miami, while Latam Airlines Group will operate from Santiago, Chile to Miami and São Paulo, from where customers can connect to three destinations in Europe.
By July, the group intends to increases flights to operate to 13 international destinations.
The group said it would also be offering fares that are up to 20% cheaper on average due to the new economic environment.
Extra flexibility means flights can be amended on Latam.com before the flight departs, until July 31, 2020, without penalty and to the same destination, subject to availability. Tickets can be left open for 12 months as long as the airline is notified via the website seven days in advance.
The Latam website has also introduced a new section to offer extra information on destinations, such as pre-entry criteria.
There will also be more sanitation measures on board and at check -in, and the group recently announced face masks would be compulsory.
Senior commercial vice president Michael Rutter said: “With these measures, the Latam Group is responding to the connectivity needs of the countries where it operates and adapting its offerings to the requirements of customers in this complex scenario.
“The group is increasing flights, destinations and frequencies, and taking concrete measures that respond to the new economic reality that clients and their families are facing.
“Those measures include more accessible and flexible flight options, new santiation measures and customer assistance services for passengers during their trips.”
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