Tui travel agencies are operating a closed-door policy because of government advice on social distancing during the coronavirus pandemic.

A statement from the travel giant said: “The health and safety of our retail colleagues and our customers is our highest priority.

“In line with government advice on social distancing we have closed our store doors to limit the amount of contact our retail advisors are exposed to. They are still working hard to help all our affected customers amend their bookings.

“We’d like to thank you for your understanding and for keeping you and our staff safe. Our store doors will be open as soon as possible, until then our team looks forward to speaking to you.”

Clients are urged to contact agents by phone or to manage online bookings on the company’s websites or apps.

Several other agency chains have already moved to closed-door policies including Baldwins Travel, Barrhead Travel, Miles Morgan Travel, Tailor Made Travel and Midcounties Co-operative Travel.

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