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UPDATED: Operators suspend tours around the world as crisis escalates

A host of tour operators have announced more holiday departures are being cancelled as coronavirus restrictions tighten around the world and the UK government advised against overseas travel.

All Wendy Wu Tours are suspended between 17 March and April 15. Customers can rebook onto any other holiday.

Kuoni is suspending all holidays until 30 April as the Foreign Office is now advising British nationals to avoid all non-essential overseas travel for 30 days.

Explore has cancelled all trips between March 17 and April 30.

The operator will be contacting clients and agents about affected bookings.

Joe Ponte, managing director, added: “Things will, over time, return to normal and we look forward to continuing to help our customers explore the world.”

Saga Holidays will not operate until May 1 and has introduced a new Peace of Mind policy for guests due to travel after this, up to the end of June.

It means clients can postpone their departure to another holiday from September 2020 until December 2021, subject to availability, with no cancellation fee, land or airline penalties.

AAT Kings has suspended many of its tours in Australia and New Zealand “in light of the travel restrictions put in place by the Australian and New Zealand governments”.

All departures from March 17 until April 30 have been withdrawn.

It is contacting those affected, prioritising contact by departure date.

Adventure operator Exodus has suspended departures between March 17 and May 15 and will offer a credit for a future tour.

It is contacting those affected and said decisions about upcoming tours are made on a rolling basis, as advice can change at any time.

Cycling and walking specialist Headwater has suspended departures between March 17 and May 15.

It said clients will be entitled to a credit towards future travel.

Ramblers Walking Holidays has suspended most of its non-UK based tours that were planned to operate until the end of March.

It said: “We have proactively contacted all clients affected. The safety and wellbeing of our customers, leaders and staff is paramount, and we must react to the rapidly changing travel advice of the UK and other authorities.”

Riviera Travel has suspended tours and river cruises up to April 24.

It said: “Rest assured this was not a decision we took lightly, but your wellbeing and that of our team overseas is our number one priority. We are very sorry for the hassle and inconvenience that this will cause.”

Clients can transfer to an alternative date or receive a credit for future travel.

Topdeck said all of its trips globally have been suspended until April 30.

Its statement said: “As a result of the rapidly evolving novel coronavirus pandemic and updated government travel advice, we have reached the unfortunate decision to suspend all Topdeck trips globally until April 30, 2020.”

Back Roads Touring has suspended all tours until April 30 because of coronavirus.

It said on its website: “With customer safety at the forefront of our minds and in line with updated government travel advice, we have taken the decision to suspend all tours due to depart between March 13, 2020-April 30, 2020 globally.”

It is contacting agents and clients about rearranging tours and credit vouchers.

Trek America and sister brand Grand American Adventures will suspend all travel departing from March 17, up to and including May 15.

Sam Seward, managing director, said: “While we are desperately concerned for our leaders, partners and providers overseas, we have made this decision in the best interests of all and in consultation with the relevant authorities, governments and agencies.

“We are sorry to those customers for whom this will come as a profound disappointment, though we appreciate that some will receive this news as a welcome relief in what has been a fast-moving and unprecedented time of uncertainty.”

Earlier today, Shearings Holidays and Titan Travel announced they are suspending tours until April 30.

Luxury tour operator Elegant Resorts has launched a dedicated team to help clients and travel agents affected by the coronavirus outbreak.

Based at the operator’s headquarters in Chester, the team of 12 is reviewing, amending and rescheduling all imminent holiday plans.

Managing director Lisa Fitzell said: “We have decided to create this new service to help our clients and agent partners navigate the constant changes we are facing regarding current and future bookings.”

 

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