Norwegian Cruise Line Holdings has become the latest cruise company to relax its cancellation policy amid the ongoing coronavirus outbreak.
Guests can cancel their cruise up to 48 hours before embarkation.
The new policy applies to sailings on Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises and is valid for both new and existing bookings for sailings up to September 30, 2020.
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Guests who cancel will receive a future cruise credit for 100% of the cruise fare paid which can be applied to any future cruise until December 31, 2022.
The move follows a similar policy already introduced on Royal Caribbean Cruises’ brands.
“Cruise vacations should be carefree and the uncertainty around the COVID-19 coronavirus outbreak is weighing on guests’ minds, providing a less than ideal start to their vacation,” said president and chief executive officer, Frank Del Rio.
“Our relaxed cancellation policies are designed to put our guests at ease with the flexibility to cancel their booking and sail at a date in the future.
“We understand the constantly evolving nature of the current environment is challenging and frustrating for our loyal guests and valuable travel partners and we want to do everything in our power to alleviate their concerns, increase confidence and provide more optionality.”
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