News

Coronavirus: Etihad Airways waives fees on rebooking flights

Etihad Airways is the latest airline to waive charges for rebooking flights impacted by the coronavirus outbreak.

The UAE carrier will allow one free date change as long as the replacement flights takes place before July 15 this year. Subsequent changes will be subject to normal reissue fees.

Flights up to June 30 that have been cancelled as a result of coronavirus, or when guests are advised against travelling to the destination by their local authorities, can also be rebooked free of charge.


MoreLatest coronavirus news and updates

Podcast: Your coronavirus questions answered


British Airways, Virgin Atlantic, Emirates, Qatar Airways, Air Transat as well as flight consolidator Lime have already made similar pledges to waive rebooking fees as passengers seek to postpone travel amid the coronavirus outbreak.

Etihad’s waiver came as the carrier temporarily suspended all 12 flights a day between Abu Dhabi and Saudi Arabia.

Seven flights today between Abu Dhabi and the Saudi cities of Riyadh, Jeddah, Dammam and Medina were cancelled today (Monday).

The airline said: “Etihad Airways is working closely with regulatory authorities in the United Arab Emirates and Saudi Arabia and is continuing to monitor this situation closely.

“For passengers impacted by the flight cancellations, procedures are in place for fare refunds or for flight changes when services resume.

“Etihad will continue to provide updates on this situation as information becomes available.”

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.