Having just completed a rather difficult enquiry over the telephone with Travel 2 to no real avail, instead of feeling exasperated I feel really rather happy!
The gentleman I spoke to was helpful, chatty and made the whole thing rather pleasant. I will definately be puttingmore business his way!
Do your experiences booking effect the tour operators you use?
Hi Dave,
I'm delighted your experience with Travel 2 was positive and look forward to getting more enquiries from you in the future. I hope next time it converts into a booking for you.
Regards
Andy
Well Andy, my colleague is just confirming a booking with you now!!
Well, they are good but v expensive. For tickets on published fares they charge £40 admin in economy and £70 in business / first. That's overall cutting into your profits and just maybe making/breaking the deal?
Good Service does make you want to use and Tour Op. It is nice to see Travel 2 delivering that again. It was a shame to see it go down hill for a while, but good service and good rates ( IT rates are great) really help as well.