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  • Striking BA cabin crew - any sympathy?

    It looks like we're just about to enter a second phase of strikes. From chatting to colleagues in the travel industry I get the impression there is scant sympathy for the cabin crew - particularly when most travel companies have had to reduce costs somewhere. In a column for Travolution , PR Week...
    Posted to Travel industry issues (Forum) by Emily Ashwell on 17 May 2010
  • British Airways Agent support

    I have been having an interesting conversation on twitter with regards for BA's calls for the Trade to support them. Should BA have our support, in my mind the answer is yes as long as they support us! In the mean time here are a few suggestions; 1. Agents do not owe Airlines a living 2. They should...
    Posted to Travel industry issues (Forum) by Nickbroadland on 19 Feb 2010
  • BA stikes over Christams

    British Airways cabin crew have voted for 12 days of strikes over the Christmas period, disrupting up to one million passengers. Do you have many customers booked on flights over Christmas? If so, how are you handling it? Do you have any sympathy for the cabin crew?
    Posted to Travel industry issues (Forum) by Emily Ashwell on 14 Dec 2009
  • BA ups fuel surcharge

    Willie Walsh’s prediction of the end of the era of cheap flights appears to be coming to pass with the news that his own airline has raised its fuel surcharges. Short-haul flight charges are up £3; long-haul £15; and flights over nine hours by £30. However, Ryanair seems determined to defy economic pressures...
    Posted to Travel industry issues (Forum) by Chimples on 30 May 2008
  • 'Era of low-cost fares behind us' says BA chief

    BA ceo Willie Walsh has predicted the end of low cost fares because of rising oil prices. He made his comments as BA posted a 45% rise in profits and announced it would be giving shareholder their first dividend since 2001. Despite the positive results, Walsh indicated rising oil prices would eventually...
    Posted to Travel industry issues (Forum) by Chimples on 16 May 2008
  • BALPA hits out at BA management

    BALPA has hit out at BA management for the shambles that was the the T5 opening. In an open letter to city institutions and the government, the union lambasts the airline for turning a great brand into a laughing stock. So, what next for Willie Walsh? The ire of passengers may not be sufficient to make...
    Posted to Travel industry issues (Forum) by Chimples on 8 Apr 2008
  • So much for 'unparalleled comfort and convenience' at T5

    I was astonished to learn both BAA and BA refused to put someone up for an interview this morning. Do you think they are hoping that by the time T5 is fully operational the media would've lost interest? Has anyone any views on what has gone wrong?
    Posted to Travel industry issues (Forum) by Chimples on 28 Mar 2008
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