British Airways cabin crew have voted for 12 days of strikes over the Christmas period, disrupting up to one million passengers.
Do you have many customers booked on flights over Christmas? If so, how are you handling it?
Do you have any sympathy for the cabin crew?
Just chatting to one agent who says the last two days have been the worst of the year and she has been manic sorting out her clients, but she managed to get the majority of it sorted in an hour in terms of rearranging flights. What has it been like for you?