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Back to basics
Sometimes we all need to go back to basics, including the Thomas Cook consultant in this week's Mystery Shopper in Stockton on Tees . Here's what Mystery Shopper wrote in their report, after waiting more than five minutes to be served: "I...
Published
3 Apr 2009 09:15 AM
by
The Travel Weekly Community Editor's Blog
Filed under:
Mystery Shopper
,
Dawson and Sanderson
,
Stockton on Tees
,
Hays Travel
,
Thomas Cook
,
Thomson
Mystery Shopper in Consett
Presentation was key in determining who won Mystery Shopper in Consett , County Durham this week. Dawson and Sanderson, Thomson and Thomas Cook all displayed good levels of customer service, but for two of the agencies marks were lost on appearance. Thomson...
Published
20 Mar 2009 07:31 AM
by
The Travel Weekly Community Editor's Blog
Filed under:
Dawson and Sanderson
,
Thomas Cook
,
Thomson
,
Consett
,
County Durham