We did a bit of an experiment with this week's Mystery Shopper in Gillingham , Kent. Rather than giving a general scenario and seeing what the agents came up with, we gave a very specific scenario, so the only differential should have been price.
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Read the complete post at http://www.travelweekly.co.uk/blogs/community-editor-blog/2009/07/price-conscious-mystery-shopper-in-gillingham.html
Posted
29 Jul 2009 05:05 PM
by
The Travel Weekly Community Editor's Blog