I visited SeaWorld Orlando two years ago and was fortunate enough to meet the head of animal welfare for both the Florida and California attractions.
Deal or no-deal, which is it to be? asks Ian Taylor
Abta will continue its call for a deal prioritising the needs of the travelling public and travel industry, says association chief Mark Tanzer
With 19% of the UK population having a disability, it seems inconceivable that most of you won’t have been asked to check the accessibility of hotels or assistance on flights or at airports at some point for a client.
Gavin Tollman, chief executive of Trafalgar, and his family are honoured to play a part in sustaining the immense tourism legacy
UK White Paper resolves little ahead of October deadline, says Ian Taylor
Celeb culture may be having a negative impact on places featured, says Gordon McCreadie, sales and marketing director of If Only
Customers need reassurance that travel providers have their best interests at heart, says Waseem Haq, digital and innovation director at Travel Counsellors
The term dynamic packaging has never really meant anything to the consumer, but it’s become a critical piece of travel industry jargon over the last two decades.
World Cup fever has us planning our next trip to the US right now, says Sarah Lax, vice-chairman, Visit USA (UK)
customer director Tim Williamson calls for fewer flights and a focus on tourism which benefits local communities
Travel firms must avoid jargon to succeed in the new world of search, says Steve Dunne, chief executive of Digital Drums
If there’s a sure-fire way to annoy customers, it’s having to tell them that their holiday is going to cost more than the price they’ve agreed – and already paid.
Nurture and support your staff, no matter what their gender, says Sharon Munro, chief executive of Barrhead Travel
Yet more consolidation occurred in the cruise sector this week with Royal Caribbean Cruises, the world’s second-largest cruise company, swooping for luxury cruise line Silversea.
This week, Ed Sheeran and K-Pop superstar Psy feature in our top five stories