News | The latest information from Travelweekly 60 1 2439 36572 15 Heathrow owner to sell three airports by end of the year Lee HayhurstFri, 01 Aug 2014 08:56:00 GMT Heathrow owner BAA has said it intends to sell off Glasgow, Aberdeen and Southampton airports by the end of the year. 48870 Reuben's Retreat smashes through £1 million target Phil DaviesFri, 01 Aug 2014 08:15:00 GMT An initial target of raising £1 million in just 23 months has been smashed by fundraisers for charity Reuben’s Retreat. 48860 Iberia secures deal for new long-haul aircraft Phil DaviesFri, 01 Aug 2014 08:05:00 GMT International Airlines Group (IAG) is to convert eight Airbus A350-900 aircraft options into firm orders and has secured eight A330-200s for Iberia. 48869 Flybe appoints Wetherspoon's director to board Phil DaviesFri, 01 Aug 2014 08:01:00 GMT A senior independent director at pub chain JD Wetherspoon has joined the board of Flybe as a non-executive director. 48867 BA parent forecasts €500 million profit Phil DaviesFri, 01 Aug 2014 07:59:00 GMT International Airlines Group today forecast a €500 million boost in annual profits but is cutting winter capacity. 48866 British man and two children killed in Croatia crash Phil DaviesFri, 01 Aug 2014 07:56:00 GMT A British man and two children were killed after their car collided head on with a lorry in Croatia. 48865 Manchester airport delays warning due to M56 closure Phil DaviesFri, 01 Aug 2014 07:52:00 GMT Drivers are being urged to leave enough time to drive to Manchester airport this weekend due to the closure of the M56 motorway. 48863 Minoan Group cuts winter losses Phil DaviesFri, 01 Aug 2014 07:50:00 GMT Minoan Group cut winter losses by 23% from £903,000 to £694,000 as it pursues further takeovers. 48862 Gatwick drafts in staff to prevent baggage delays Phil DaviesFri, 01 Aug 2014 07:48:00 GMT Airport staff are reportedly being drafted in to help with baggage handling at Gatwick in an effort to avoid a repeat of last weekend’s chaotic delays. 48861 Tourism ranks third for customer service Rebekah CommaneFri, 01 Aug 2014 07:38:00 GMT Tourism has been ranked the third-best sector for customer service in the UK, with six organisations in the industry named among the top 50. 48859 Opinion: Why instinct is key to sustaining long-term customer relations Fri, 01 Aug 2014 07:30:00 GMT Jo Causon, chief executive of the Institute of Customer Service, praises the travel sector for its performance but says firms must work hard to offer a human response 48858 Merlin posts 'magic' first-half results following Lego movie release Ian TaylorThu, 31 Jul 2014 15:00:00 GMT Attractions operator Merlin Entertainments reported “a strong first half” to the year, despite the strong pound which “significantly reduced” reported growth overseas. 48854 Thomas Cook boss hails UK performance Ian TaylorThu, 31 Jul 2014 11:50:00 GMT Thomas Cook UK and Continental Europe boss Peter Fankhauser hailed “a very significant improvement” in the UK business today. 48852 Comment: Customer service can increase profits Lucy HuxleyThu, 31 Jul 2014 10:53:00 GMT Over the past couple of years, I’ve lost count of the number of times travel companies have told me the key to their survival – and hopefully growth – is through offering better customer service than their competitors. 48850 Monarch to terminate Swissport Gatwick contract Lee HayhurstThu, 31 Jul 2014 08:51:00 GMT Monarch Airlines is understood to have told baggage-handler Swissport that it is terminating its contracts at Gatwick and Manchester. 48845