First Choice is the latest tour operator to receive a high profile customer complaint. But this time it's not a bout of diarrhoea, but a spot of hanky panky that's caused a problem.
Ricky Dearn, 29, of Wolverhampton, took his girlfriend and three children to the Royal Park Hotel in Elenite, Bulgaria. He was furious when his fourteen year old son came across two staff members having sex in his bedroom. When he went to check, he found two staff scampering down the corridor clutching their clothes.
He told the BBC: "I found it slightly amusing at first but then I thought it could have security issues. I was adamant the hotel room got cleaned that night."