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Text your way to customer loyalty

mobile%20phone.jpgSabre announced recently that it would deliver travel information to holidaymakers via their mobile phone. People will be able to find out everything from whether or not their flight is on time to the best place for a coffee and croque monsieur in Paris.

"These latest technology enhancements make it even easier for agents to keep travellers up to date and in touch with the latest travel information, helping to build customer loyalty," says the company.

Since a study showed that, for most British people, their mobile is more important than their house keys, this is a simple and clever way to keep in touch with your customers long after they've left your shop.

This elephant driver in Thailand shows you can keep in touch with friends wherever you are in the world..

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Comments (1)

When you are abroad Orange send you a text, which you can sign up to travel information on your phone. No mention of cost on the text, so I assumed it was free, so replied to the text, out of interest.

Arrived back home and found I had £8 on top of my bill for these texts during my 4 night stay in Prague. I ranted and got my £8 back..

So lesson to learn is check the costs before signing up to any text based service, home or abroad.

Darren

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