I felt I had to pass on this story, sent to me by a lovely couple I met on my recent cruise on Windstar's ship Wind Surf. It was e-mailed to them by another couple on the ship. I won't mention any names as they don't know I'm putting this on my blog.
Anyway he lost a pair of sunglasses on the penultimate day of the cruise. Put them down. They disappeared. She contacted customer services to ask if they had been found. Customer service said they'd be in touch in a week. A month passed. Then one day in snowy Chicago their doorbell rang. It was Fedex, delivering the sunglasses.
How's that for service?
Jane Archer
