My inbox is still being flooded by past passengers concerned about Discovery, the cruise ship operated by Voyages of Discovery, which has been suffering engine problems since March this year.
In a story I wrote for the Telegraph last week, managing director David Yellow admitted there had been problems but said they would be fixed by Friday (August 22).
A statement yesterday from Voyages of Discovery also seemed to show all was finally well with the ship - even if she was going a little slow!
'The MV Discovery is operating its published Baltic Explorer itinerary and is currently in Korsor, as scheduled. The vessel did transit the Kiel Canal yesterday (Monday 25 August) en route to Korsor. During its journey from Harwich to Korsor, MV Discovery averaged its planned speed of 14.5 knots and has made no changes to its designated ports of call.'
But I have also been sent a letter from one of the passengers on the cruise, received on boarding and signed by David Yellow, informing them a new part was delivered last week but the engineers have still not managed to fix the problem. Apparently another new part now needs to be manufactured.
This does mean Discovery will be operating on 3 engines during your cruise which is perfectly permissible and the ship can do so safely. However it does mean that Discovery will be operating at a slightly slower speed than when the itinerary was originally planned.
It might be permissible and safe, but the letter also says Discovery will be skipping Tallinn, which will be a great disappointment to many.
David Yellow told me the part delivered last week also had to be specially manufactured. If that hasn't worked, maybe it's time to either take the ship out of service until it is fixed or replace the current cruise programme with slow, short hops over to the continent, sold on the basis of being one engine short, until everything is up and running again.
Or maybe Voyages just needs to splash out on a new engine. Discovery is an old lady, does some sterling work each year in Antarctica and is obviously feeling a little tired.
Whichever option, it would be a lot fairer to the passengers.
Jane Archer
Comments (1)
I spoke to VoD yesterday about the engine problem and asked where it was possible to get factual information rather than relying on cruise forums.
I was told there was nowhere but that if our ruise was to be affected we would be advised.
This is obviously not happening, or at least not until on board the ship.
This is really unacceptable.
Posted by Jo | August 27, 2008 12:45 PM
Posted on August 27, 2008 12:45