The Which? guide to flight rights
March 28, 2008
Consumer watchdog Which? was quick to issue a statement on the Heathrow T5 problems.
The thrust of the statement was about knowing your rights as a passenger when flights are delayed or cancelled. So, useful stuff for those passengers stuck in T5 without a flight.
Not heard of the European Union Denied Boarding Regulation? Well, check out the Which? guide to your flight rights.
Martin Couzins, online editor
Nathan Midgley
