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What about the small print?

September 26, 2007

Price transparency is a big issue in travel. More often than not, what you see is not what you get. I was at the Travolution Question Time event last night and one of the panel pointed out that trust in offline travel sales had been eroded because of confusion around pricing (not sure online is guilt free here).

This issue is picked up today by Darren at Travel Rants who is running a poll on booking terms and conditions. Be interesting to see the results, although I'm pretty sure which way it will go.

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Comments (2)

Thanks for the mention Martin :)

Hopefully there will be a few travel professionals participating in the poll.

Martin Couzins:

At the end of the day we are all consumers so would hope agents would participate. Let us know how the poll goes.

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