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Voice recognition start-up takes on card fraud

May 1, 2007

In the light of Travel Weekly's campaign to highlight fraud in the travel industry, it's interesting to hear about new kinds of secure payment technology - particularly given that 'cardholder-not-present' transactions made online or over the phone are now the main target for fraudsters.

Recent start-up Voice Pay calls you after you've made a remote transaction with your credit card, and checks over 100 features of your voice to get authentication (here's how it works). And it's based on your vocal physiology, so even the best impressionist won't fool it - though in an interview with the BBC a Voice Pay spokesman admitted that bad telephone lines could be a problem.

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Nathan Midgley
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