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Brian Hordon on the new cruise era

April 23, 2007

The cruise market offers agents more opportunities than everI was delighted to see the creation of the Travel Weekly Cruise Club. Great timing for a special initiative which sits alongside the increasing profile of PSARA. This development offers more agents the opportunity to make an impact within the rapidly expanding cruise market.

Thanks to a number of factors - increasing numbers of ships across all market levels, global destination opportunities, pricing which offers real value for regular cruise travellers as well as the all-important new-to-cruising customers, online support at all levels - there has probably never been a better time for agents to make a firm committment to this exciting and profitable product.

For many years during presentations at Seatrade global events, I used to say that "cruising offers a true cradle to grave holiday opportunity." Now there really is a new cruising experience for all travellers, and with the remarkable growth of the older customer, the safety and security alongside the total travel experience delivered by a cruise really does contribute towards outstanding sales opportunities for the creative travel agent.

After so many years of growth it probably sounds silly ask whether this is a new beginning for the world of cruising. But with the Travel Weekly Cruise Club (a first as far as I can remember), a revitalised PSARA, superb online support and increased field sales activity by many lines, I personally believe the "new" cruise era has just begun. Be there!

Brian Hordon, Director of Training Development, Silversea Cruises (UK)Ltd.

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