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Maureen: Holiday sales safe from the credit crunch? This one wasn't

Our travel agent columnist loses a Thailand booking to the credit crunch; and talk of rugby players thaws an unfriendly customer...more >

Maureen: Normandy is not in Cornwall

Travel Weekly columnist Maureen Hill works at Travel Angels, Gillingham, Dorset...more >

Interview: Suzanne Thorpe, Agent Excellence Award winner

Midlands Agent Excellence Award winner Best Manager, Large Agency, Suzanne Thorpe was on holiday in Greece when she found out she had won. Jackie David reports ...more >

My travel career: Clare-Louise Mitchell, Lowcost Travel Group

Clare-Louise Mitchell, agency sales and marketing executive, Lowcost Travel Group...more >

10 time management tips

Sue Kavanagh, human resources director at Carlson Wagonlit Travel, shares her top time management tips to help you ensure your work life doesn’t run your whole life...more >

Mystery Shopper: travel agents in Solihull

Our undercover reporter heads to Solihull to book a holiday in Goa for two women and two young children...more >

New consumer protection laws: what UK businesses need to know

The biggest changes to consumer laws in 40 years are here. Unscrupulous travel businesses beware, warn solicitors Paul Burnley and Poppy Williams...more >

How the new corporate manslaughter law affects employers

Comply with the Health and Safety at Work Act and you shouldn't fall foul of the new corporate manslaughter law. Includes a checklist for employers...more >

My travel career: Dominic Carrick, account manager, Cellet Travel Services

Cellet Travel Services account manager Dominic Carrick tells Travel Weekly how he started out in travel, and what led him to his current position...more >

Mystery Shopper: travel agents in Romford, Essex

Our undercover reporter heads to Romford to book a week-long break in Poland...more >

Maureen: Solar eclipse? Wendy Wu's twins leave it in the shade

Our travel agent columnist doesn't share her client's enthusiasm for a solar eclipse tour - but tour operator Wendy Wu's newborns are another matter...more >

Corporate Manslaughter Act: how technology can help in business travel

Ross Bentley looks at how email and text messaging technologies can help businesses fulfil their duty of care to employees travelling abroad...more >

TIPTO chairman Nigel Harris quits

Truly Independent Professional Travel Organisation chairman Nigel Harris has stood down from his role after leaving his job with tour operator OVP Travel...more >

Maureen: Cyprus is top-notch - as long as you love Asian food

A Cyprus fam trip impresses Maureen's friend Ian Dale - apart from the non-stop Asian fusion meals and itchy magnesium baths......more >

Mystery Shopper: travel agents in North Shields, Tyne and Wear

Four local travel agencies battle it out as our spy heads to the Northeast in search of a holiday to Dubai for a young family...more >

Selling travel insurance: how to prepare for FSA regulation

Jane Archer finds out what options travel agents will have if they wish to continue selling travel insurance after regulation is taken over by the FSA...more >

My travel career: Anna Melling, regional sales manager

Anna Melling, regional sales manager for Midlands Co-op Travel, tells Travel Weekly how she reached her current position...more >

Managing absence: 10 tips for travel industry managers

Unauthorised staff absence can be a minefield. Jane Smith, solicitor at ASB Law, gives her advice on how to deal with employees who go AWOL...more >

Managing absence: sample letter to absentees

A sample letter designed to help travel industry managers to deal with absentees. Includes explanatory notes and Word document download...more >

Maureen: a literary lunch - but there's no escaping travel folk

A book signing with Harry Enfield's dad and Gyles Brandreth sounds like the perfect day off, but Maureen's travel contacts are never far away......more >

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