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Mystery Shopper: travel agents in Basildon, Essex

This week Travel Weekly's undercover reporter tests agents in Basildon on booking a trip to the Continent avoiding air travel...more >

Maureen: lunch with JTA and Lufthansa; and a mix-up over undies

Our travel agent columnist is treated to a fine lunch at Ston Easton Park Hotel in Somerset; plus a big mix-up with a pair of smalls...more >

Interview tips: how to secure your next travel job

The offer of an interview can be nerve-racking. Ross Bentley asks recruitment experts for tips on how to prepare...more >

Maureen: travel's music man hunts for the perfect ring

Our travel agent columnist catches up with the musical David Ezra - can he really have visited 800 jewellers in search of a wedding ring?...more >

Mystery shopper: travel agents in West Bromwich

This week Travel Weekly's undercover reporter tests agents in West Bromwich on booking a holiday to Latin America...more >

Maureen: lucky pants and locked loos at the Southwest and Wales Ball

Our travel agent columnist parties with the winners at Travel Weekly's regional dinner and awards - but Sarah Jane Barnet of Travel 2/4 isn't so lucky......more >

Mystery Shopper: travel agents in Peterborough, Cambridgeshire

Our undercover reporter went shopping for a group tour to Australia - find out how travel agents in Peterborough handled the enquiry...more >

The Agency Workers Directive: do temporary staff need a better deal?

New European legislation could give temporary workers the same rights and pay as permanent staff next spring. Linsey McNeill reports...more >

Agent Excellence Award winners: Perfect Weddings and Honeymoons

Francesca Freeman profiles Perfect Weddings and Honeymoons, the Midlands Agent Excellence Award winner for Most Innovative Agency...more >

My travel career: David Gibbs, National Express Dot2Dot

National Express Dot2Dot sales director David Gibbs talks about his first job and his career path in the travel industry...more >

Video: agents dress up for Travel Weekly's Southwest and Wales awards

Travel Weekly hosted the top agents in the region at the Southwest and Wales Agent Excellence Awards. Our team pick the best outfits and chat to the winners...more >

Interview: Kerry Golds, Western and Oriental

Western and Oriental's director of tour operations talks about its acquisition strategy and how it is vital to get the right agents behind you...more >

Travel websites: design and development tips

Any travel company can have a website these days, but there are a few golden rules to follow. Ross Bentley asks some web experts for their tips...more >

New mobile phone services for travellers and travel companies

Chloe Berman finds out how mobile phone technology can increase customer loyalty and boost business...more >

Car hire: why vehicle rental is thriving against the odds

Have rising fuel costs and more ways to take cars overseas put the brakes on car hire? Quite the opposite, as Jackie David discovers...more >

Maureen: a passport to confusion, and a happy ending in Italy

You can't fly on an out-of-date passport. Or can you? Staff at Gatwick didn't make things any clearer for our travel agent columnist colleagues......more >

Mystery shopper: travel agents in Wigan, Lancashire

Mystery Shopper asks agents in Wigan for a short break for two in Toronto...more >

Travel recruiters downplay job loss predictions

Travel recruitment companies claim the market is still strong despite claims that 15,000 travel jobs will be lost over the next 12 months...more >

Maureen: an Anglo-Scots lunch - hold the haggis, please

Our travel agent columnist catches up with a Scottish friend, explains why couples should always plan a trip together, and hears about weddings in space...more >

My travel career: Jean Squires, Hotelscene

Jean Squires, director of business development at Hotelscene talks to Travel Weekly about how she got started in the industry, and the highlights of her current job...more >

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