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Video: Southwest and Wales Agent Excellence Awards - 5 Jul 2007

Video footage from the Southwest and Wales Agent Excellence Awards, held July 3 2007 at the Empire and Commonwealth Museum, Bristol...more >

Top agents in Southwest and Wales honoured at TW awards - 4 Jul 2007

Thornton’s Travel Service and Fast Track Holidays were the big winners at Travel Weekly’s Southwest and Wales Agent Excellence Awards...more >

Kuoni UK managing director Sue Biggs leaves after 25 years - 28 Jun 2007

Kuoni UK managing director Sue Biggs has stepped down after 25 years on the eve of a major restructuring...more >

Small travel companies target Thomas Cook Group staff - 28 Jun 2007

Small to mid-sized companies are poised to snap up staff as Thomas Cook Group announces up to 2,800 job losses....more >

Agent Excellence Award winners: Claire Bradford - 28 Jun 2007

Claire Bradford, winner of the Best Sales Consultant for a Small Agency in the Midlands/East of England region, speaks to Jo Gardner...more >

British Airways recruits for Heathrow Terminal 5 move - 28 Jun 2007

British Airways is seeking more than 650 customer service and baggage staff in readiness for its move to Heathrow Terminal 5...more >

Comment: Travel industry cannot afford to lose female leaders - 28 Jun 2007

Sue Biggs' sudden departure from Kuoni highlights the lack of women at the top of the travel industry...more >

Training is vital for cruise agents - 21 Jun 2007

The range of cruise product training now available for agents is key to effective selling in an increasingly confusing market. Kelly Ranson reports...more >

Bride Idol: Sussex agent wins wedding in Las Vegas - 12 June 2007

Helen Blair of Classic Collection Holidays has won a dream wedding in Travel Weekly and Attraction World's Bride Idol competition...more >

Book tickets for the Southwest and Wales Travel Trade Ball 2007

Tickets are now on sale for the Southwest / Wales Travel Trade Ball, incorporating the Agent Excellence Awards...more >

A passion for success: interview with David Speakman - 8 Jun 2007

Amana Walker interviews one of the trade's most respected business leaders, Travel Counsellors chairman David Speakman...more >

Agent Excellence Award winners: Gail Lister - 8 Jun 2007

Gail Lister, winner of the Midland/East of England best manager large agency category at the Travel Weekly Agent Excellence Awards, tells her story...more >

Mystery Shopper: Cardiff, Glamorgan - 6 Jun 2007

Mystery Shopper visits four Cardiff travel agents to see how they handle a request for a Middle East stopover on the way to Australia...more >

Analysis: What does principal status mean to agents? - 7 Jun 2007

Agents are still struggling with the issues surrounding accommodation-only bookings. Juliet Dennis found out what principal status means to retailers...more >

Industry short on quality, says tourism professor - 31 May 2007

Travel lacks professionalism despite increasing emphasis on expertise, a leading academic will tell the Institute of Travel and Tourism conference...more >

Is your call centre technology up to standard? - 31 May 2007

With increasing amounts of business done over the phone, travel companies must ensure their systems are up to scratch. Ross Bentley reports...more >

The art of networking at travel events - 31 May 2007

A huge amount of networking will take place at next week's ITT conference. But there's a right and a wrong way to get yourself noticed. Lisa James reports...more >

Canada experts on pros and cons of fam trips - 25 May 2007

So you want to sell Canada but you don't know where to start. What's the answer? Get on a fam. But it's not always that simple. Matt Hampton reports...more >

Mystery Shopper: Lancaster, Lancashire - 4 May 2007

Each week, Mystery Shopper calls on travel agents across the UK to check agency appearance, brochure racking, product knowledge and more...more >

Students learn business travel at Carlson Wagonlit - 27 Apr 2007

The business travel specialist has welcomed a group of travel and tourism students as part of a partnership with careers programme WALTZ...more >

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