Wanted: Two friends want to visit Las Vegas for the first time for a week in October. They would like to fly from London if possible.
Andrew Earles Holidays
The knowledge and experience of the agent was immediately apparent. She was exceedingly enthusiastic and spent a while searching for the best fares on London flights. The agent, who had visited Las Vegas twice, gave two recommendations, featuring hotels she had stayed at. One option, priced £2,320, was for a week at the Vdara Hotel, staying in a suite and flying from Gatwick. I was given contact details and told that the air fares might not be available for long. I was given advice about excursions and tours to the Grand Canyon. The agent’s enthusiasm was infectious. The shop had some flood damage, for which she apologised.
Dawson & Sanderson
20 Paragon Street
The agent came up with good recommendations but did not demonstrate much knowledge of the destination, or really build up a rapport with me. I was given two options: one was a £2,465 trip with USAirtours, staying at Excalibur Hotel Las Vegas, but I was not given any information about the hotel or shown a brochure. I was also quoted £282 per person for the Grand Canyon Heli Ranch Adventure tour, which I requested.
38/40 Paragon Street
I had to wait almost five minutes before an agent was available. Despite my request for London flights, the agent insisted on quoting for a package from Manchester, saying it was hundreds of pounds cheaper. The two recommendations included a seven-night trip with Thomas Cook Holidays, staying at the Vdara Hotel for £1,946. The agent showed good knowledge of Las Vegas but I was not asked about excursions.
Winning agent - Emily Barnes, senior travel adviser
I have worked in travel since leaving school so it is something I am very passionate about. I joined Andrew Earles 10 years ago and couldn’t imagine working anywhere else as we have so much freedom in what we can offer clients. What I love about my job is being able to offer people memories that will last a lifetime – to me, that’s priceless.
While all of the agents could have done more to maximise the budget, the winner’s enthusiasm and knowledge was a class apart from the other agents surveyed this week.
The winning agent must be at least 25, for insurance reasons. Any agent who is under 25 will win a week’s all-inclusive holiday at an Elite Islands Resorts property. The prize is non-transferable and the car must be driven only by the winning agent.
The winner must not have any serious driving convictions. The winners will be informed by Travel Weekly.
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