Tui Group pilots 'smart' wristbands in-resort

Tui Group pilots 'smart' wristbands in-resort

Tui Group has begun trials of a new ‘smart’ wristband to help make the guest experience in resort ‘seamless’.

The Tui Smartband can be used to access hotel rooms, pay for items around the resort, track spending and control air conditioning in guest rooms.

The wristband, which was developed in collaboration with guest technology managed services provider Quadriga, is currently being trialled by Tui Nordics in a resort in Turkey and one in Kos.

It links up to Tui’s My Holiday app and if deemed successful the technology will be rolled out across the group’s markets.

Quadriga is describing the wristband as “the world’s first wearable technology dedicated to creating a seamless holiday experience”.

A spokesman for Tui said: “Quadriga proved to be the right partner to develop a solution that has not existed in the market.

“We are looking forward to see how further we can innovate together to meet future expectations of our customers.”

James Cannon, regional director for UK, Ireland and Nordics, said: “The Tui Smartband project not only marks a step change in terms of the guest experience but it also represents a fundamentally new way of addressing the needs of hoteliers and guests.

“Quadriga now looks forward to continuing our partnership with the Tui Group as we further enhance the guest experience and journey through the use of accessible, relevant and reliable technology.”

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