Comment: Tech it or leave it but technology is the key

Comment: Tech it or leave it but technology is the key

You’d have to have been living in a cave for the past 20 years to have not realised that technology has the power to transform the travel sector.

This week, as the trade’s big technology suppliers converge on the annual Travel Technology Europe trade show in London, Travel Weekly has gone a little more techie than usual.

Comtec’s Simon Powell tells us about the turnaround of the company he founded in 1995 and bought back last year.

More intriguingly, he explains how a tie-up with Eysys, one of his other businesses, will bring the Comtec systems that are used by many Travel Weekly readers into the modern age.

With internet giants such as Expedia and forging ahead with their own impressive technological developments, it’s vital that UK agents and operators keep up.

That’s just what has been happening at Travel Counsellors, whose chairman David Speakman told our latest Business Breakfast how technology is transforming his business.

Both reports highlight how the right approach to technology is essential for businesses needing to update their models in the face of fierce competition.

Finally, our online brand Travolution has produced its latest report into technology investment in the UK travel industry. It finds the sector supports a growing £1.25 billion domestic travel technology sector, but charts the gradual decline in agent numbers.

While falling agent numbers is not good news, rising revenues suggest productivity is up.

Technology might be a double-edged sword, but nowadays there is no hiding place from its impact.


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