BAA finalises Terminal One refurbishment

BAA finalises Terminal One refurbishment

BAA has completed a final £30m redevelopment of the Terminal One arrivals area at Heathrow.

The terminal, which handles the majority of British Airways and British Midland short-haul flights, is now more spacious and has improved facilities for passengers and waiting customers. Improved signage to transport connections has also been put up.

BAA acknowledged previous signs in the arrivals area could have confused passengers and visitors.

New shops, car-hire desks, special-needs area and restaurant facilities have been added during the work on the terminal. Enhancements to T1 took place over five years at a cost of £200m.

Other improvements have seen the redevelopment of the baggage reclaim hall, the scrapping of the old domestic baggage carousel, the construction of a waiting lounge for passengers to use before leaving the airport and the relocation of customer facilities to ensure easier access from arrivals to the other side of T1.


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