It is frustrating to see key business partners such as Bridget Wallace Travel highlight their business concerns via your Letters page instead of directly with Airtours (Travel Weekly 12 July 1999).
In a previous life, Bridget and her staff would regularly bend my ear on such similar issues whenever I was in Uckfield!
To deal directly with an operator, face-to-face or over the telephone, is still by far the best way to get quick and accurate explanations of our commercial strategy.
Much as I always enjoy your Letters page, it's good to talk!
Sales, marketing anddevelopment director
Airtours Holidays Ltd
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