WORLDSPAN has criticised the deckchair.com Internet site for launching before being properly designed.
Deckchair uses Worldspan as its global distribution system but has had a series of setbacks since its launch in April. From day one, the site crashed and has displayed information that there is a fault with the GDS.
But Worldspan senior director international marketing Tim Wright said there was nothing wrong with this side of the site.
He said: "Worldspan is the booking engine and the GDS works for everyone else. Deckchair was under a lot of pressure to launch the product and I think it could have spent some more time on the actual development.
"Now we are working to help sort it out."
Deckchair was unavailable for comment.
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