The role of the travel agent has been praised as part of the celebrations for World Tourism Day.
The video, produced by travel technology developer TTS, honours the role agents play in ensuring holidays run smoothly.
It says: "When everything goes well we tend to forget them but when we get stranded they are the first person we call."
The video also praises agents for creating life-changing journeys and for always being on hand with support.
This year's World Tourism Day is being held under the theme 'Tourism and Water: Protecting our common future'.
The theme highlights tourism's role in water access and shines a spotlight on the actions currently being taken by the sector in order to contribute to a sustainable water future.
Those who wish to get involved on Twitter should tweet with the hashtag #WTD2013.
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