Passenger told he cannot board easyJet flight after tweeting complaint

Passenger told he cannot board easyJet flight after tweeting complaint

A lecturer who sent a tweet complaining about easyJet after his flight was delayed was told he would not be allowed to board the aircraft, according to a report.

Mark Leiser was booked on a 9.20pm flight from Glasgow to London on Tuesday and was concerned he would miss his connection after being delayed for over an hour.

After making inquiries with ground staff about trains to central London from Gatwick he was told that how he continued his journey was not the airline’s responsibility.

He was also told there was someone in the military who may miss their connection to Portsmouth too.

Leiser told The Independent: "She implied that if easyJet wasn’t able to do anything for him if he might miss his boat, then they definitely weren’t going to do anything for me.

"It was at that point I sent the tweet. I wasn’t concerned for me but if this guy might miss his boat which was potentially disembarking into a war zone because he had relied on easyJet then I thought put pressure on them to do something about it.’

Leiser claimed he was queuing up to board when an attendant with whom he had been talking came back and pulled him out of the queue because of his tweeting.

An easyJet spokesman said: "EasyJet has never denied boarding due to comments on social media.

"On the rare occasion that we consider denying boarding it is on the basis of disruptive behaviour."

The airline also tweeted an apology to Leiser.

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