Troubles with the ship mv Voyager will result in an unspecified one-off cost, operator All Leisure group disclosed today.
The company was forced to cancel a 10-day round-Britain cruise with 487 passengers on board and other sailings this month.
In an update this morning, All Leisure said that power generation problems took longer to rectify than originally anticipated.
“Actions have been taken to address this with two new crank shafts, alongside power supplies from temporary generators, having been loaded on the vessel in dry dock in Bremerhaven,” the company said.
The ship departed from Ostend on schedule yesterday (Tuesday) for its next cruise.
All Leisure directors now expect a one-off cost as an excess as part of its insurance cover.
“The overall one-off cost will include an assessment of additional expense, such as refunds to customers, and dry dock,” the company said, adding that a further update will be provided as soon as possible.
All Leisure said it “prudently maintains customary insurance coverage aimed at the prevention and protection against risks inherent in its operations and these are expected to cover the crank shafts.
“In accordance with the insurance policy, All Leisure’s insurers were notified immediately after the incident and are conducting the claims process.
“At this moment, the directors believe that there will be an expected deductible for an excess which will result in a one-off cost.”
All post are the individual views of the respective commenter and are not the expressed views of Travel Weekly.
By posting your comments you agree to accept our Terms & Conditions.