Vocational training body City & Guilds has recognised Clia UK & Ireland for its travel agent training.
The association’s ‘Oceans of Opportunities’ online learning programme has been accredited after a ‘robust’ assessment of the course.
To achieve City & Guilds recognition, Clia UK & Ireland had to demonstrate a commitment to training as well as excellence in development, delivery, assessment and support to agents.
The announcement was made to coincide with the Selling Cruise Conference attended by 270 agents in Southampton.
‘Oceans of Opportunities’ programme includes 30 modules covering the onboard and destination experience, cruise sales techniques and the various sectors within cruising such as luxury, river, family and expedition holidays.
Clia UK & Ireland director Andy Harmer said: “We have worked hard to achieve accreditation and I believe that this now provides assurances to those travel agents undertaking the course that they will receive a high quality training programme designed to support and develop them as individuals, and which is backed by the City & Guilds rigorous benchmarking systems.”
Clia president and chief executive Christine Duffy added: “Agent training that is suited to today’s lifestyle is essential and the recognition achieved by Clia UK & Ireland reinforces our commitment to high quality agent education at Clia across the world.”
Clia UK & Ireland has 3,000 active agents.
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