UK travel and tourism staff 'most dissatisfied'

UK travel and tourism staff 'most dissatisfied'

Almost three quarters of UK staff working in travel and tourism feel underpaid.

And as many as 80% want to change jobs, according to a global job satisfaction study conducted by recruitment specialist Progressive Personnel.

It found that almost a third (31.6%) of UK employees were looking to move out of travel and tourism and into a different sector, compared to a global average of 18%.

Taking a global perspective, the poll of clients and candidates found on average three quarters of staff said they felt underpaid, with those in Asia most affected (74.1%) with 83.7% wanting to move jobs but 90.3% wanting to stay in the same industry.

“UK staff seem most dissatisfied overall, with 72% feeling underpaid, 79.4% wanting to change jobs and 31.6% looking to move industry,” the study said.

This may be due to the bias in the UK of lower level employees and lower wages, it suggested.

However, global employers took a more optimistic view, with more than three quarters planning to recruit in the next three months and only 44.8% saying the recession affected their recruitment plans.

Almost 90% of employers feel their staff are compensated fairly and 96.6% say they get value for money.

The research found that there were 98 million jobs in travel and tourism in 2011, a level expected to rise to 120.4 million by 2020.

China is the travel market to watch with 22 million already employed in the travel and hospitality industry.


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