Fred Olsen to stop selling through Thomas Cook

Fred Olsen to stop selling through Thomas Cook

Fred Olsen Cruise Lines has decided to stop selling through Thomas Cook Cruise after credit insurer Euler Hermes pulled its cover last week.

A Thomas Cook spokesperson confirmed that the company had been unable to come to agreement with Fred Olsen.

She said: “While we don’t disclose confidential terms with individual suppliers, we can confirm that we’ve not been able to reach agreement with Fred Olsen on new commercial arrangements. 

“Therefore, from today, we will not be racking their products nor making new bookings with them through our network of 1,200 stores or via our call centres.”

She added: “We are the UK’s largest retailer of cruise holidays selling all the major cruise operators, and Fred Olsen represented only a very small part of our UK retail business.  We also sell more third party holidays than any other UK travel retailer alongside our own tour operator products.

“Of course customers who have already booked with us to travel on a Fred Olsen cruise can be reassured that their holiday will continue as booked.”

Travel Weekly understands Fred Olsen accounts for 0.5% of Thomas Cook’s sales and 4% of its cruise sales.

Euler Hermes confirmed to Travel Weekly last week that it has written to third-party suppliers giving them 30 days’ notice of its intention to withdraw its limits for sales of future Thomas Cook products.

It said  it continues to write “significant levels of cover” for Thomas Cook and other major tour operators.


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