Fair play to Thomas Cook for keeping the name secret – it’s amazing how powerful the threat of dismissal can be.

The JMC gags have started – John and Marilyn Carlson; Just Marketing Cook, etc, etc.

Unwrapping the package holiday sounds as though you are going to sell flights, accommodation and hotels separately.

Hands up any operator which isn’t customer focused and thinks training is a complete waste of time.

9/9/99. Many IT directors are crossing their fingers that the millennium bug doesn’t strike early

Harry’s deal is as good as done, according to those who know.

Analysts are getting signals from Airtours and First Choice that they will deliver profits despite a tough year.

Bishop checks his mates in the European air stakes.


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