The Civil Aviation Authority (CAA) has published information and consultation papers on Atol reform, laying out its proposed Standard Terms for licensing and a planned communication campaign with the trade.
The CAA today launched an Atol-reform awareness campaign for the industry, following the government’s decision to reform the scheme, and released an information update paper about the reforms.
The paper incorporates changes to the original proposals following the government consultation last year and feedback to the CAA from industry and consumer organisations.
The CAA has set up a dedicated area on its website and in coming weeks will offer a simple guide to the Atol reforms, templates and guidance on how to issue the new Atol Certificates.
It also plans to speak directly to travel trade staff across the country at more than 50 events planned over the coming months. These include the CAA’s own events – where travel operators and agencies can ask about the licensing process – as well as CAA representatives taking part in events run by industry organisations.
Details of events where the CAA will speak have also been published today.
CAA consumer protection group director Richard Jackson said: “We welcome the government’s decision to move forward with ATOL reform. We have long argued that the scheme should have the needs of the consumer at its heart, and this decision will bring substantial benefits to UK holidaymakers as well as offering greater clarity to the travel industry.
“Thesee reforms will mean changes for the whole industry so it’s essential businesses are prepared for when they come into force. Our efforts are therefore now focused on working with the industry to ensure they fully understand what the reforms are, how they will affect their business and the action they now need to take.”
Full details: www.atol.org.uk/reform
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