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Royal Caribbean Group further extends ‘Cruise With Confidence’ initiative

Royal Caribbean Group is further extending its ‘Cruise with Confidence’ initiative as it strives to boost consumer confidence at a time when all sailings are suspended.

The previously-announced policy covers global brands Royal Caribbean International, Celebrity Cruises and Azamara.

Passengers can cancel up to 48 hours prior to sailing and receive a full credit for all bookings created by November 30 for a future cruise through to April 2022 and May 4, 2022 for Celebrity Cruises.

The group will also continue to offer its ‘Best Price Guarantee’ and ‘Lift and Shift’ offers for those wanting to move their cruises to next year.

The company said: “In addition to easing concerns of booked guests, the policy enhances consumer confidence to schedule new bookings, knowing last-minute travel adjustments are allowed.”

Chairman and chief executive Richard Fain said: “We want our guests to feel they can safely keep their existing cruise bookings or schedule new sailings, because this policy gives them more freedom and flexibility.”

The group’s sailings remain suspended until at least October 31 as it works with US authorities towards a safe return of cruise after months of inactivity due to the Covid-19 pandemic.

The Cruise With Confidence scheme was previously extended in July.

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