Designer Travel has launched a ‘Peace of Mind Guarantee’ for customers, allowing them to cancel or amend their holidays free of charge up to seven weeks before departure while uncertainty about future travel remains.
Founder and managing director of the 90-strong homeworking agency Amanda Matthews said she had signed up five operators to the Covid-19 initiative so far and was “trying to add more tour operators all the time”.
She declined to reveal the first five companies to get on board.
Matthews said: “We have been working really hard with a number of our suppliers to offer a more flexible approach to holidays. We are pleased to say that so far, we have got five of our suppliers so far to sign up.
“On selected holidays with these suppliers we can offer a peace of mind guarantee which gives clients the option to cancel or amend your holiday for freee up to seven weeks before their departure date. This is for selected new holiday bookings departing in 2021 made by August 31, 2020.”
She added: “We are doing lots of new bookings for 2021 with people locking in their prices whilst they are lower but we wanted to give our clients reassurance and the confidence to book without the stress and worry.”
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