Three out of four UK travellers still plan to taking their next holiday despite the coronavirus outbreak, new reserch reveals.
Most people who have cancelled have been forced to do so and older travellers are most likely to be sticking to their plans, the Holiday Extras poll of 1,000 people this month found.
The firm has been monitoring calls to its UK call centre for the last week to see what concerns customers had about travelling during the outbreak.
These questions were then the basis of a survey to travellers at airports to better understand how the virus was affecting travel plans for customers and the wider industry.
The study found:
- Only 10% of UK travellers say they have decided against all international travel during the outbreak
- 75% of people who flew out of a UK airport in the last year are taking their next overseas trip as planned
- For respondents over 40, that rises to 83% still planning to travel; and over 60, to 91%
- Of those, 59% say they are travelling through choice due to the fact the virus is also present in the UK or because they do not think the virus is present at their destination or because they say they are simply not concerned
- 16% are travelling through necessity, either because they have to take a trip or can’t get a trip they booked refunded
- 13% say they have cancelled a trip because they’ve been forced to – either because their carrier cancelled their booking, because a work trip was cancelled or on medical advice
Holiday Extras editor in chief Seamus McCauley said: “The coronavirus outbreak is an ongoing humanitarian issue affecting thousands of people all over the world and people, especially those in vulnerable categories, are right to be cautious about the risks of the virus and to heed the excellent advice of doctors and other experts.
“There’s understandable concern in our industry about the impact of coronavirus on people’s travel plans, so we wanted to understand how concerned UK travellers were in light of the information they’re receiving, and help them make informed travel decisions.
“The UK government is advising against all travel, or all but essential travel, to those destinations which have seen the most significant outbreaks of the virus – mainland China, parts of South Korea and parts of northern Italy.
“But with travel continuing unrestricted to the rest of the world it’s helpful to see how travel plans are being affected by news of the virus.
“Clearly the majority of UK travellers are sticking to their plans to head overseas, and the majority of those who have cancelled their plans have been forced to do so.
“We’ll be running our survey regularly over the next few weeks to see how attitudes to travelling change. For now, it looks like the British public are still travelling if they can.”
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