Not Just Travel has recruited two new personal training coaches to mentor its network of more than 600 homeworkers.
Former JTA regional sales manager Duncan Croucher, who has more than 18 years’ experience in the travel industry, has joined the homeworking agency this month.
He joins after the recent appointment of Emma Holiday, formerly Thomas Cook Airlines national sales manager, who joined Not Just Travel in October.
Both join the company in mentoring and training roles, and will be part of the now 11-strong business development team.
The new personal training coaches will be tasked with advising, helping and training agents and helping to close sales, recommend suppliers and give destination, administration and business support.
They will also put together and oversee bespoke training for homeworkers on an individual, group or national level, and work closely with Not Just Travel’s head of sales and training Dave Pope.
He said: “Emma and Duncan are already making a great contribution to the team. We’ve upped the number of bespoke training sessions we now run throughout the year for our consultants, focusing on a range of topics from better sales techniques, customer retention, social media and new technology.
“Both Emma and Duncan are integral to supporting and growing that training programme and also provide a point of contact for many of our consultants looking for advice.”
Croucher began his career as a retail manager for Tui, then worked as a regional sales manager for P&O Cruises and Cunard, then Regent Seven Seas, before joining JTA as regional sales manager in 2018.
Holiday started out as a travel agent, worked her way to become an agency manager before working overseas for eight years as a rep and resort manager. She worked for almost two years as a BDM at Jet2.com, eight years at Leeds Bradford Airport and one year at Thomas Cook Airlines.
Not Just Travel co-founder Paul Harrison said: “How many other organisations have so many business development managers on the road?
“Providing on-going training and support for our homeworkers is paramount and something on which we pride ourselves.
“At our recent conference we announced several technological innovations to streamline and simplify the way our consultants run their business, but at the same time we recognise the huge value of simply giving them access to someone who they can pick up the phone to and call for instant advice.
“Emma and Duncan have industry experience by the bucketload. What’s more they’re both very personable, which is vital in this business, and are both well-known characters in travel. We’re delighted that they are both members of our growing team.”
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