EasyJet has paid out £165,000 to a family of a passenger who suffered a stroke on one of its aircraft.
An investigation by the airline found a member of cabin crew was concerned for about 88-year-old Keith Tarry’s health but had not sought medical assistance.
The customer was travelling alone from his home in Palma to Sussex in April 2017 to visit family.
When they picked him up at the airport he was in a wheelchair and unable to walk or talk, according to the BBC.
The family complained to easyJet and an investigation was carried out which found the flight attendant had brought Terry a glass of water but none of it was drunk and they had failed to request medical assistance.
Tarry’s family sued EasyJet alleging medical assistance should have been sought before the aircraft departed.
A spokeswoman for easyJet said it would not comment on the matter as it had been settled.
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