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First Class Holidays restructures sales team

First Class Holidays has re-structured its sales team with three internal promotions ahead of the appointment of a new head of sales for the north.

The Canadian specialist has promoted Katie Daniels to head of sales for the south from her role as regional sales manager. The new head of sales for the north will join at the end of March.

Meanwhile, Paula Martin becomes head of key accounts, moving from her role as key account manager and sales and marketing executive Emma Clark takes the newly-created role of business development manager.

Managing Director Daniel Gathercole said: “Katie, Paula and Emma will all take on more responsibility in the new structure and with our new recruit arriving soon we have a strong and passionate team to look after our agents.

“We will also look to add more staff soon to further support our growth and are investing heavily in concierge and customer service. The structure of the team now is right”.

First Class says it ended 2018 with sales 11% up on the previous year and claims “early growth” in 2019.

“It’s such an exciting time at the minute,” Gathercole added. “We have always been known for Canada and our recent Number One campaign shows we want to grow our Canada business, but the biggest growth has come from telling people we do America, Australia and New Zealand with the same service levels, passion and knowledge.”

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